Shipping display for virtual items

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  • Hikashop Business
1 week 6 days ago #322384

-- url of the page with the problem -- : aquaticmammalsjournal.org
-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.20

Hello,

Is there a way to eliminate displaying the shipping options in the cart and in the invoice email for items that are virtual (like files)? So, if all items in the cart are downloadable files, we don't want shipping options to show up, because people think we are actually going to send them something. I looked at the shipping method definitions and the product definitions and I can't find anything. We also sell products that actually require shipping, so we can't just change the templates to not show shipping options at all.

Thank you!

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1 week 6 days ago #322401

Hello,

Sure, to do that you'll just have to set the "Force shipping regardless of weight" option to NO via "Hikashop->System->Configuration->Checkout".

Kind regards,
Mohamed.

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  • Hikashop Business
1 week 3 days ago #322516

This worked great. Thank you very much.

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