Howto configure shopping for two serepperate sendings

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1 year 3 months ago #329792

-- HikaShop version -- : HikaShop Business 4.4.1 [2102181509]
-- Joomla version -- : 3.9.24
-- PHP version -- : 7.4.14
-- Browser(s) name and version -- : Edge Versie 88.0.705.56 (Officiële build) (64-bits)

I have the following situation
Most of mu products have a fixed price but some of them not. These products are havy and are send from an other location.

I use manual shipping plug in and configured like till 30kg a cheap price and after 30kg an expensive price.

This is working when I buy either an cheap product or an expensive product. But when I buy then together I get only the expensive price and not the combination price. Both products are send from an other location.

How can I set it up that for both types the send price are calulated?

Thanks.

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1 year 2 months ago #329798

Hello,

Your current need typically fit the HikaShop Warehouse system, I will guide you to better understand its principle.
1. From Main HikaShop Configuration, go to System dropdown => Warehouse
2. Click on New button to create a New warehouse (or several if required)
3. From this, in your Shipping method, Restrictions part you can now restrict Shipping Methods from Warehouse
4. Go in your product backend, in Restrictions and Dimensions part associate your product to the required Warehouse.

Result, if everything is correctly set, if a customer add in his cart 2 products from 2 differents Warehouse (and so different 2 Shipping method), both shipping method will be used to calculate order shipping price.
Hope this will help you to manage this case and fit your needs.

Regards

Last edit: 1 year 3 months ago by Philip.

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1 year 2 months ago #330125

It;s not working.

Let's see:

I made two warehosues.namely:
- Warhouse 1
- Warehouse 2

I made two new sending kost with restrictions on warehouse

Eur 50 -> Warehouse 1
Eur 4,95 -> Warehouse 2

All products are on warehouse 1 expept one product. That is on warehouse 2

Then the test:
Select a product send from warehoue1 -> sendingkost Eur 4,95
select a product sent from warehouse 2 -> sendingkost Eur 4,95

What am I doing wrong?



UPDATE: If I use a product withou a variant it is working. Seems something todo with the variant part. Could that be?

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Last edit: 1 year 2 months ago by Ginius.

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1 year 2 months ago #330127

Extra update:

It's not working with product variant. In the database I see warehouse for the main prosuct as ID 1 and for the variant as ID 2.

In the variant I can't set in the backend the warehouse for a varaint.



Why is the warehouse in the variant not availible?

Direcy changing it in the database it is working. Of cource I can't let my client do that.

What could be the solution?

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1 year 2 months ago #330191

Hello,

Why is the warehouse in the variant not availible?

That's because variants should inherit the main product warehouse, so you shouldn't have to set it in variants.


Direcy changing it in the database it is working. Of cource I can't let my client do that.
What could be the solution?

Setting it in your database isn't a solution and can lead to more issues, can you send us a temporary to your back-end so that we can directly test it as I wasn't able to reproduce it on my end ? Thank you.

You can send it using our contact form and by adding a link to that thread in your message :
www.hikashop.com/support/contact-us.html

Kind regards,
Mohamed.

Last edit: 1 year 2 months ago by Mohamed Thelji.

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