Calculation of the shipment if the value exceeds the minimum price

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  • Hikashop Business
1 year 5 months ago #345520

-- HikaShop version -- : 4.6.2
-- Joomla version -- : 4.2.3
-- PHP version -- : 7.4.16
-- Browser(s) name and version -- : Edge

Hello,
I have a problem with the "HikaShop manual shipping plugin" shipping method.
I set up 10 € courier delivery if the customer does not spend more than 100 € .
If the order exceeds 100 € , the shipping cost will be free.
I always get 10 € in my cart (it should become 0 shipping costs) even if the order exceeds 100 €.
Thanks for your help.

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1 year 5 months ago #345527

Hello,

Did you create from the manual shipping plugin a second method with another fee/cost and different restriction ?
Let's details this :
1°) Less than 100 Euro total cart :
Fee : 10 Euro
Restriction : Maximum price : 99 Euro (or 99.99Euro)

2°) More than 100 Euro total cart :
Fee : 0 Euro
Restriction : Minimum price : 99.99 Euro

If you set this, you may have what you need.
Regards

Last edit: 1 year 5 months ago by Philip.

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  • Posts: 11
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  • Hikashop Business
1 year 5 months ago #345581

Hello,
Thank you for your answer.
I created the second manual method, but it does not calculate the "0" shipping cost over 100 €
The system always inserts the cost of 10 €
Where am I wrong?

Thank you
Regards

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1 year 5 months ago #345592

Hi,

Please make sure that your products have a weight, or that you activated the "include virtual products price" setting in your shipping methods.
Also, make sure that the "shipping" view is in your "checkout workflow" in the HikaShop configuration.

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1 year 5 months ago #345660

Thanks to your information, the price for free shipping is now processed by the system.

Thank you

Last edit: 1 year 5 months ago by ForzaToroUG.

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