Myparcel locator plugin using different data than myparcel

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  • Hikashop Business
10 months 3 weeks ago #351415

Hi,

Recently we emailed about a Myparcel locator plugin issue because there was private information inside.
This time i learned the problem so i can discuss on the forum:

Myparcel locator plugin uses Bpost locations for Belgium and Myparcel only uses Postnl locations for Belgium.
Can this issue be solved?

Thanks, Nico

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10 months 3 weeks ago #351416

Hi,

I suppose that by "MyParcel locator plugin", you're actually talking about the "MyParcel pickup location selector plugin".
In the settings of the shipping method(s) you can create via the "new" button of the System>Shipping methods menu, you need to select the carrier to be used and the country supported.
So if MyParcel only supports Postnl locations for Belgium and you get BPost locations on the frontend for users with an address in Belgium, this means that you've selected "BPost" as a carrier and "Belgium" for the country in your shipping method. Can you check this ?
And in that case, you can just change that carrier setting to Postnl and it should prevent the issue.

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  • Hikashop Business
10 months 3 weeks ago #351423

Hi,

I will try that, thanks.
Not sure why the bpost option is available, just so you know: for Myparcel it's not a usable option as they said.

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10 months 3 weeks ago #351427

Hi,

It is if you're a merchant in Belgium:
www.myparcel.com/carriers/bpost

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