USPS2 Not Providing Rates

  • Posts: 259
  • Thank you received: 24
  • Hikamarket Multivendor Hikashop Business Hikashop Essential
9 hours 22 minutes ago #368504

Odd, I wonder why I cannot get any rates to return when just the weight alone is used with the same settings you are.

And once I disable all the other shipping methods, I get the following error on an item without dimensions:



It's really a pain to test this when I cannot do it when any other USPS payment methods are enabled.
It makes the process particularly challenging on a live site.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 116
  • Thank you received: 6
  • Hikaserial Standard Hikashop Business
9 hours 15 minutes ago #368505

All of our products have dimensions entered, so we haven't run into that issue.

Please Log in or Create an account to join the conversation.

  • Posts: 259
  • Thank you received: 24
  • Hikamarket Multivendor Hikashop Business Hikashop Essential
8 hours 29 minutes ago #368508

gpraceman wrote: All of our products have dimensions entered, so we haven't run into that issue.


Sorry, I misunderstood. So, it is a dimension issue, and weight-based only should work just as before, but it needs a way to do it.

It isn't something we can discuss with USPS; it is more about understanding how the chosen API works and providing the correct information.

As I mentioned, we basically need the "Use product dimension" on/off switch, similar to the one in the old USPS plugin. How that is implemented, I cannot say. I provided a few suggestions, but there may be a better, less crude approach.

It is not just one of the clients' sites that is impacted, but several that use weight-based shipping with USPS. They will all be in a similar situation.

To HikaShop's credit, they do work on these paid plugins faster than on non-paid ones, I feel.

At least there was plenty of lead time to work and test this out before the end of the old API.

Please Log in or Create an account to join the conversation.

Time to create page: 0.076 seconds
Powered by Kunena Forum