UPS Oath only shows No Shipping Method Found

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  • Hikamarket Frontedition Hikamarket Multivendor Hikaserial Standard Hikashop Business
7 hours 12 minutes ago #369778

-- url of the page with the problem -- : northeastcoffeeco.com/
-- HikaShop version -- : 6.1.1
-- Joomla version -- : 5.4.1
-- PHP version -- : 8.1.3

I must be missing something. I created the app on the UPS developers site copied the Client ID, Secret and Account number. Removed all restrictions except the zone and yet I still can't get UPS to return a rate. Only Shipping Method Not Found.
What else could I be missing?

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Just now #369780

Hi,

You need to set weight and dimensions in your products, and provide a shipping address during the checkout for the shipping method to be able to retrieve the rates.
Also, you can activate its "debug" setting and then try again. And then, you can look at the "payment log file" setting of the HikaShop configuration. It should contain debug information about the issue at the bottom.

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