Tax calculation does not work

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7 years 4 months ago #255712

Hello,

I've managed tax categories and tax rates and added a new taxation rule. This rule I've then selected in my new product. Somehow it does not calculate correct prices. Attached is a screenshot which shows, tax settings and product settings. What have I done wrong?

Thanks in advance
Chris

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7 years 4 months ago #255735

Hi,

As you configured your tax rule, your tax will only be applied to the price of the products when you're logged in with a user with its main address in Germany with the post code 07907

So If you don't see the tax applied on your frontend I suppose that it's because you're not logged in, or because the address of your user doesn't correspond to that.

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7 years 4 months ago #255775

Hello Nicolas,

Many thanks for your message – it's sorted. After removing this postcode from the tax rule it is not only working on the frontend but also on the backend. Perfect!

Topic sorted. See ya soon (still got a few issues).
Chris

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