20% VAT not including with total price of products

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3 years 1 month ago #271926

I want add products with 20% with each product with will show in total price but not showing in my website. Please see the screenshot: goo.gl/cx2ljt , it's just showing 20% excluding VAT price. But I want to show 20% including VAT price(total price+VAT 20%)

Please let me show how will I do that.

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3 years 1 month ago #271943

Hi,

I see that you have the VAT already applied on your screenshot so I'm not clear on what you want.
Could you provide an example of what should be the result and a screenshot of how you configured the price of your product ?

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3 years 1 month ago #271965

Please see one of my order in the screenshot: goo.gl/WwdoMP

As per screenshot, it is showing the correct subtotal & VAT but the total is not calculating (should be £240)

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3 years 1 month ago #271976

Hi,

That means that the 20% VAT is already included in the sub total and the unit price.
So you should turn off the "show tax prices" in the HikaShop configuration and you'll see the untaxed prices and the subtotal+tax will be equal to the total.
Also, if you entered 1 in the price of your product and that the tax is substracted to that amount, it means that you must have activated the "floating tax prices" setting of the HikaShop configuration. So check on that setting.

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3 years 1 month ago #272028

Sorry, I couldn't solve. Can I send website administrator access to you to solve the issue? But access should be private. I am using this forum first time. Let me know please.

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3 years 1 month ago #272053

We only provide personal support like that for commercial editions of HikaShop.
It seems that you're using the Starter edition so that won't be possible.
Please provide a screenshot of :
- the settings of one product with the issue
- the menu System>Taxes
- the taxes section of the HikaShop configuration
And we should be able to tell you what is wrong.

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3 years 1 month ago #272101

I reinstalled hikashop and set TAX. Thanks it's DONE.

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