wishlist does not work

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9 years 8 months ago #167795

-- url of the page with the problem -- : www.chridiem.eu
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : mozilla

I've got two problems and one question:
One with checkout (I have made a seperate topic for that).
One with the wishlist (listed here).
And one question regarding the categorylist. I will also make a seperate item for that.

I tried everything, but I can't get the wishlist working.
I thought of buying the german book. Maybe that could give some information.
But I am afraid it does not cover my problem.

I have tried to follow your tutorial "Using wishlist and carts". But i get confused between instructions for the administrator and instructions for the user. Anyway I had the wishlist in the sidebar and that did not work.
It said it had some products in the wishlist, but you could not view them. And the products still stayed in the cart.
Also I only see the add to cart option with a product and not the add to the wishlist option.

I changed the postion of the wishlist to cart. And that did niet work also.

I fewel I am going around in circles and nit getting at a solution.

Tineke

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9 years 8 months ago #167797

I have solved the question about the categorie.

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9 years 8 months ago #167864

Hi,

Can you give us a screenshot of you configuration regarding the wishlist in Configuration > Features > Wishlists ?

In the display part of the config do you have enabled the display of the wishlist button ?

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9 years 8 months ago #167908

Yes the display of the wishlist button is enabled.
For the configuration see att. 1
For a screenshot of the wishlist see att. 2

It says it has products in the wishlist, but as you can see there is nothing.


Tineke

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9 years 8 months ago #167943

Sorry but the attachments are missing ;)

And on your website I am not able to see the wishlist module. Does it require to be logged in ? If it is thanks to give us a test account.

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9 years 8 months ago #167988

Hello Xavier,

Hereby a new attempt to sent the screenshots. I had a wrong format.

testaccount:
huubje
12huubje34

Attachments:

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9 years 8 months ago #167990

Hi,

The wishlist module issue seems to be a cache issue, if you have any cache enabled, thanks to disable it in the Joomla configuration, Joomla plugin, etc.

For the button, is the option "Display 'Add to wishlist' button" in Configuration > Display > Default parameters for "products" enabled ?

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9 years 8 months ago #168110

Hello Xavier

Cache in system was disabled. I don't see any cache items elsewere.
The display add to wishlist button was also enabled.
So I don't think this is the problem.

Tineke

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9 years 8 months ago #168171

Hi,

Do you have edited views ? Like "product / show_quantity" ?
If it is, thanks to backup your views, and remove the modifications by clicking on the dustbin in the views listing.

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9 years 8 months ago #168293

Hello Xavier,

If you mean all the items were there is a dustbin if you look at:
www.chridiem.eu/administrator/index.php?...m_hikashop&ctrl=view
then there are a lot of items with a dustbin, but not the one you mentioned.
As I believe most of this modifications are necessary to configure hikashop to your own needs, I don't think i should remove them.

Anyway here is a list and you can have a look if there is maybe someone who causes the conflict:
1 frontend it-trendyshop category carousel
1 frontend it-trendyshop category listing_list
1 frontend it-trendyshop checkout activate-page
1 frontend it-trendyshop checkout adress
1 frontend it-trendyshop checkout adress_view
1 frontend it-trendyshop checkout after_end
1 frontend it-trendyshop checkout cart
1 frontend it-trendyshop checkout cart_status
1 frontend it-trendyshop checkout cc_info
1 frontend it-trendyshop checkout confirm
1 frontend it-trendyshop checkout coupon
1 frontend it-trendyshop checkout cutom_fields
1 frontend it-trendyshop checkout end
1 frontend it-trendyshop checkout fields
1 frontend it-trendyshop checkout listing_price
1 frontend it-trendyshop checkout login
1 frontend it-trendyshop checkout login_form
1 frontend it-trendyshop checkout notice
1 frontend it-trendyshop checkout payment
1 frontend it-trendyshop checkout prontcart
1 frontend it-trendyshop checkout shipping
1 frontend it-trendyshop checkout status
1 frontend it-trendyshop checkout step
1 frontend it-trendyshop checkout terms
1 frontend it-trendyshop product cart
1 frontend it-trendyshop user cpanel
1 frontend it-trendyshop vote form

Tineke

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9 years 8 months ago #168308

Hi,

That should not cause the problem.
Thanks to give me a backend access to your website in order to see what's happening.

You can give it via pm with a link to that topic.

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9 years 8 months ago #168467

Hi,

There was indeed a mistake in the view "product / quantity" to show the wishlist button, this is an error from us.
I have corrected it on your end and it will be updated on our end for the next releases.

Regarding the wishlist module displaying items that should not be there I was not able to reproduce the issue, so I guess it was just a session issue, you can try on another browser and you hsould not be able to reproduce it.

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9 years 8 months ago #168570

Hello Xavier,

The add to wishlist button is now displayed. And it works.
Thank you for setting it right.

Tineke

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  • graveltravel
9 years 8 months ago #169348

Hi Xavier, Tineke,

It seems that I have the same issues. The wishlist button appear, and when you press it the pop-up shows 'An error occured'. But the product is added to the wishlist.

I played with the cache but this doesn't make a difference.

Please advise.

Kind regards, Eric

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9 years 8 months ago #169397

Hello Graveltravel,

I don't think it is exact the same problem because I didn't get an error message.
In my case I could see the wishlist on the sidemenu and it said it had items. But it showed nothing when you clicked on it.
And setting items from wishlist to cart vice versa did not work.

If it is the same probblem, then you have to ask Xavier to fix it for you, because it was due to a bug in the system.

Tineke

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9 years 8 months ago #169570

Hi,

As Christina17 said, it don't seem to be the same problem.

Which version of HikaShop do you have ? And have you edited any views related on the wishlits / carts ?

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  • graveltravel
9 years 8 months ago #169572

Hi Christina, Tineke,

Yes, you are right ;-) I was a little to eager to post the problem I'm having at this thread. Latest version 2.3.2, installed on July 24th. Nope, I didn't make any changes to the sources of views. Of cause, I fiddled with the various options. For now I switched off the pop-up so the problem does not occur.

But I also had the problem with viewing the contents of the wishlist on one of the side-bars. So, I disabled this as well. That is why I posted the problem here. Because maybe there is/was a relation.

If you wish you may move this topic to another thread ;-)

Kind regards, Eric

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