Wishlist not showing up on product pages

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4 years 10 months ago #185354

-- url of the page with the problem -- : offerings.myartisanweb.com
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : All
-- Error-message(debug-mod must be tuned on) -- : N/A

Hello,

I've set show wishlist in the main configuration screen ( screencast.com/t/PnJwMKd4seX -- screencast.com/t/bHqj0KwL2Fyn )and set all module displays to "inherit" their wishlist ( screencast.com/t/yZOba46NsU ) but the wishlist does not show up on the product pages ( offerings.myartisanweb.com/jewelry/produ...ree-of-life-bracelet ).

Please advise.

Thanks,

Dawn

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4 years 10 months ago #185372

Hi,

And in Configuration > Features > Wishlists do you have enabled the wishlist here ?

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4 years 10 months ago #185444

Hello,

Yes, screencast.com/t/fQUkKZOt6 it is configured in configuration>features too.

Thanks for looking into this,

Dawn

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4 years 10 months ago #185495

Hi,

And is the option "Enable multi carts" enabled too ?

If it is, so it look like a template issue. In HikaShop > Display > Views please backup the view "product / quantity" and remove the override. If the wishlist button is displayed so you will have to edit that view to apply your changes.

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4 years 10 months ago #186503

Hello,

I have deleted the override you mentioned in my template and the "Add to Wishlist" did not show up. Additionally, I switched to the default template of Protostar and I do not see the Add to Wishlist there either.

What other suggestions do you have?

Thanks,

Dawn

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4 years 10 months ago #186595

Hi,

Please provide a backend access.
You can send us a message with the url of that topic via our contact form or via private message.

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4 years 10 months ago #186745

Private login information sent via the contact form.

Thanks,

Dawn

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4 years 10 months ago #186820

Hi,

Problem solved !
There was a missing check in the view "product / quantity", if the option "display_add_to_wishlist_for_free_products" was disabled and product not free, the system were still hiding the add to wishlist button.

The following user(s) said Thank You: artisanwebandprint

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4 years 9 months ago #187893

Thank you Xavier, this must be a setting determined by Joomla Bamboo's override of the Hikashop template.

I appreciate your thoughtful response.

Dawn

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3 years 7 months ago #236405

Hello,
Can you please help me with maybe the same problem?
I've put the hikashop wishlist module on a page, add some products tot the wishlist, and when i push "Show the wishlist"i get an 500 error.
Also the button "convert cart in wishlist " gives an 500 error.

What is wrong? It is a very basic setup.

Last edit: 3 years 7 months ago by sefrutten.

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3 years 7 months ago #236408

Hi,

First, can you make sure that you have HikaShop 2.6.2 ?
If that's the case, please provide a link to the page and a test user account so that we can look at the problem.

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3 years 7 months ago #236456

Hi,
Yes, it is version 2.6.2
I've sent you contactdetails.

Thanks and awaiting

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3 years 7 months ago #236469

Hi,

Please send us a backend and FTP access to your website via our contact form. (with a link to that topic).

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3 years 7 months ago #236625

Hello,
Ive send you the details

Thx!

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3 years 7 months ago #236661

Hi,

Problem solved. There was a typo issue creating a fatal error.

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3 years 7 months ago #236737

Hello,

Can you please tell me which typo?
I've installed hikashop on a new test-site and again the same error

Thx!
Sef

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3 years 7 months ago #236795

Hi,

The typo was in the view "cart / showcart", a "<?php" tag present at a wrong place.
The best is to set the error reporting level in the Joomla configuration to "maximum", that will display the exact issue.

We will see to solve this on our files.

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1 year 5 months ago #293016

Hi,

I'm also having same issue. Add to wishlist option is not showing at my product pages. agapevoicepublishing.com/our-store.html

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1 year 5 months ago #293018

Hi,

Did you activate the "Enable the wishlists" setting in the HikaShop configuration ?
Do you have the option "Hide wishlist button for guest users" deactivated in the HikaShop configuration (so that guest users can see the buttons) ?
Did you activate the "Display 'Add to wishlist' button" setting in the HikaShop configuration (so that the add to wishlist button can be displayed on the product pages ) ?
And you also have a "add to wishlist button" display setting in each one of your product/category listing menu items to activate the display of the button on the listing.

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1 year 5 months ago #293043

Hi,

I have done everything, but still not succeeded. Please help.

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