-SOLVED- Add to Wishlist Results in White Screen

  • Posts: 81
  • Thank you received: 0
  • Hikashop Business
3 years 4 months ago #262977

-- url of the page with the problem -- : 200mphmedia.net/justducks
-- HikaShop version -- : 3.0.0 BUSINESS
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.3
-- Browser(s) name and version -- : All
-- Error-message(debug-mod must be tuned on) -- : White Screen

When the "Add to Wishlist" button is trigged, the screen turns white, and is blank.

The Page Source is completely empty, so no page is being created.

Please advise as to corrective action.

Regards.

Last edit: 3 years 4 months ago by herb200mph.

Please Log in or Create an account to join the conversation.

  • Posts: 24228
  • Thank you received: 3743
  • MODERATOR
3 years 4 months ago #262995

Hi,

If you have a full blank page it indicates that you have a PHP fatal error.
First, be sure to have latest HikaShop 3.0 package.
If problem persist, please check your PHP error log or display error messages via "error reporting level" of your Joomla global settings.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 81
  • Thank you received: 0
  • Hikashop Business
3 years 4 months ago #263053

As you will note on our information for this ticket, we use 3.0.0 Business edition.

Here is the error we receive:

Fatal error: Call to undefined method JApplicationSite::enqueMessage() in /home/mphmedia/public_html/justducks/components/com_hikashop/controllers/product.php on line 348

Please Log in or Create an account to join the conversation.

  • Posts: 24228
  • Thank you received: 3743
  • MODERATOR
3 years 4 months ago #263056

Hi,

Thanks for the report.
Please re-download HikaShop 3.0 in order to get the fix.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 81
  • Thank you received: 0
  • Hikashop Business
3 years 4 months ago #263315

Downloaded and installed updated Hikashop.

Problem resolved.

Please Log in or Create an account to join the conversation.

Time to create page: 0.067 seconds
Powered by Kunena Forum