Multivendor query

-- url of the page with the problem -- : ekobridge.com
-- Error-message(debug-mod must be tuned on) -- : Multivendor

Hello,

We have a community of over 20k users all of whom we want to be make vendors, including automatically making new users who sign up to our community.

However, we seem to be unable to make existing users vendors. Whilst the Hikashop auto-populates them as customers, it does not do so as vendors and we cannot manually attempt to do so.

Can you please advise whether or not this is possible? if yes, please point us to the documentation because all those we have found have not addressed this issue after effecting the suggested actions.

Regards

Thank you Jerome.

Please confirm the exact plugin's name?

Thank you.

So we have spent the past few days reading the Hikashop/market documentation, and exploring this component to be sure it is right for our community and we have a few questions.

First, we intend to use this component for our Easysocial community with over 20k users as a market i.e. like gumtree.com where all our Registered users can buy (as customers) or sell (as vendors) any item. Is this component suitable for this?

Secondly and to more specific questions, please see below:

- Can you add variant from frontend? Currently, we can only do so from product backend of Hikashop; (screenshot variant)

- How do we disable share options? That is the facebook, Pinterest etc shares that appear on the product page (screenshot share)

- How do we hide “Access Level” display from users when they are trying to list a product? We do not want Vendors with profile REGISTERED USERS to access this (Access level screenshot)

- Is there a specific search module for Hikashop? to search through products and/or categories?

- Add user option in vendor’s profile editn section does not work. (Edit vendor details screenshot)

- Is it possible to hide the specification section from vendors? (specification section screenshot)

Thank you

Thank you Jerome.

Then I suspect something went wrong when we installed these components. We have made changes to the access default access levels to achieve all I listed earlier but it does not work even after changes made. I recall there was an installation issue on the day so can you please look into these.

We also noticed:

1. that the vendor's details (address etc) does not display when we click on the contact vendor, and

2. when we click "Contact Vendor" page freezes


Can you please look into these. Perhaps both the shop and market require reinstallation. I have provided backend and demo user access details below.

Please note this is a live site, and we are still testing this component but the menu is not open to our community users yet. So you can access the market page via the link below.

ekobridge.com/product-listing

Thank you Jerome.

However, we have followed all the sets you suggested, and disabled the relevant ACLs for vendor group BUT our registered users continue to have access to ACLs, they cannot add variants from front end, and when we try to hid certain fields from users via ACL settings, this does not seem to function.

ekobridge.com/sell

Sadly, this does not seem to meet our needs. We just do not understand how to modify these settings to give the right frontend output.

We have sent a personal message with backend details. If we cannot resolve with your help, we might have to pass on this extension but we remain optimistic you can help resolve the issues.

Hi,

Unfortunately, we have done all of that - literally edited all the access levels options but nothing works.

See screenshots of backend menus edited,

Jerome,

I clearly understood you and made those changes since last week but nohing worked. "defaut access" ACLs. see the attached screenshots.

As I said earlier, we have modified all ACLs (vendor and default) but sadly, frontend menu for registered users still displays these menus

Jerome,

Now it works fine because you probably made backend changes. You do realise we can tell that you logged into the backend with the admin account right?

I do not know why these setting were not previously working, however, we hope that this indeed will continue to be the case especially with other settings. We shall edit accordingly and re-enable the settings to test. This way we will be confident that this indeed functions as it ought to.

I shall write to you again if we encounter any further issues.

Thank you

Thank you Jerome. Apologies for the assumption.

Regards