Hikashop / Hikamarket - Error Saving a New Product

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  • Hikamarket Multivendor Hikashop Business
6 days 17 hours ago #372192

-- HikaShop version -- : 6.4.1
-- Joomla version -- : 5.4.3

Hello

We have detected an issue when creating a new product from a HikaMarket vendor's store through the vendor panel on the frontend of the website.

In the HikaMarket configuration, I have defined that when a vendor publishes a new product, they can assign a maximum of 2 categories to it.

The problem is that when attempting to create a product associated with 3 or more categories, the validation is triggered and an error message is displayed. However, the issue is that the form is reset: the product name, code, categories, description, price, everything is cleared. The entire form is reloaded and all the entered information is lost.

This is a major problem for the user, as they have to enter all the information again.

The expected behavior would be either to limit the number of categories before the form is submitted, or, if the form is allowed to be submitted and an error is displayed, to allow the user to correct only the error without having to enter all the information again.

I would appreciate your help in resolving this issue.

Thank you.

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  • MODERATOR
6 days 6 hours ago #372193

Hello,

Can you please confirm us the version of HikaMarket you're using ?

We fixed an issue related to Joomla 6 for the way to pass the "work in progress product" when there is an error.
Depending the version you're using, we'll know if it's a side effect that we need to investigate or something which is already handled.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 61
  • Thank you received: 1
  • Hikamarket Multivendor Hikashop Business
5 days 12 hours ago #372208

Hi, Hikamarket 6.1.0

Thank you!

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