Print invoice on front end

Hi,

I have the business version which allows my visitors to print invoices from the front end.

When you go to the View My Orders section in the front end, open an order, there is a print button. When you click on that button it will print the active screen, see attachment.

When you go to the back end and print and invoice, a pop up window appears with the invoice in the desired layout and the print button appears in the pop up window. The output is perfect, i.e. as desired.

What do I need to change so that the output from the front end is the actual invoice and not a print screen?

Attached are two files with the output from the front end and back end. Hope you can open the files.



Thanks in advance for your help.

Hi,

I got a similar problem: when I click on the print button on the front end (user pannel), I get the popup, but no auto printing as in the demo site, and when I print manually, it prints the popup with the cpannel behind it.

When I Iook at the JS console, I see this error after clicking on the print button:
TypeError: go is null @ www.mywebsite.com/templates/ca_cloudspa_...s/gantry-totop.js:12
It's related to the gantry framework, so I doubt it has anything to do with the actual problem, but it might block the execution of something else?

Could you please help me with this problem please?

Thanks in advance.

Regards

Hi,

Have you edited the view "order / invoice" in the backend template ?
If not, thanks to give us a link to your website and a test account, it could help us to find the origin of the problem.
Your javascript error can cause the print problem.

Hi,

I did not change that view, but I did change the view order/show (to change iframe size). I removed that change, but this solved nothing.

I just pmed you a test account.

Thanks!

Regards

Hi,

Thanks, that was the problem indeed. After looking around in the template configuration, there is a option to deactivate the totop function. Now it works as expected!

Thanks again for your awesome support!

Regards