How to prevent any emails from being sent to the c

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11 years 6 months ago #132234

-- HikaShop version -- :2
-- Joomla version -- 3
-- PHP version -- :5.3
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : Error_message

How can I prevent any emails to be send to the customer automatically? Could I somehow make new order statusses which don't do anything?

Last edit: 11 years 6 months ago by mike22.

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11 years 6 months ago #132299

Hi,

With HikaShop business, you can unpublish the emails that you don't want to send to the user or administrator.
In the HikaShop backend, in the menu "System > Emails" you can access to the list of the email, override them and publish/unpublish them.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 6 months ago #132349

and in the essential version>? I read somewhere you can change in php admin one of the tables but I don't have t in my config file

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11 years 6 months ago #132384

Hi,

You'll probably find your answer through this thread :

1. Yes, you'll have to use the business version to directly edit your email dynamic content through "Hikashop->System->Email", else you can edit your email static content through your language files (available through the all HIkashop version).

2. If you just want to disable your email through the starter version, I think that you'll find your answer there :
You would have to edit the hikashop_config table via phpmyadmin and change the entry order_creation_notification.published entry to 0

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