Order email details only when its paid and confirmed

  • Posts: 193
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  • Hikashop Business
4 years 7 months ago #310130

Hello,
I just want to receive only email that is the order confirmed and has the email has the order details, how i can accomplish that ?
thanks

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  • MODERATOR
4 years 7 months ago #310137

Hi,

HikaShop sends two emails to the customer and two to the admin:
- the order creation notification email is sent to the customer when the order is created
- the order status notification is sent to the customer when the order status is changed from "created" to "confirmed" (after the payment normally)
- the order admin notification email is sent to the admin when the order is created
- the payment notification is sent to the admin when the order status is changed from "created" to "confirmed" (after the payment normally)
You can enable or disable each email via the menu System>Emails of your backend.

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  • Posts: 193
  • Thank you received: 11
  • Hikashop Business
4 years 7 months ago #310160

Perfect, thanks

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