Re: jcomments on products ?

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15 years 3 months ago #932

ok i install jcomments

now where i selects the category product hikashop in configuration jcomments ?

i see all category joomla in my site , but i dont see the the category product hikashop.


sorry my english :blush:

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15 years 3 months ago #935

You can activate jcomments for the product page under the "display" tab in the configuration of HikaShop. That will activate comments on the product page.

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15 years 3 months ago #937

is active and nothing happens . when i choose any category ist works but i dont see the the category product hikashop .

and It says Successfully Saved, BUT if you go back in to that screen it still dont show the jComment

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15 years 3 months ago #938

ok , i select several times , jcomments, jcomments,jcomments,jcomments, ... on until its work.

that is unusual.

thanks..

Last edit: 15 years 3 months ago by chaka.

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15 years 3 months ago #1818

I have the same problem

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15 years 3 months ago #1819

So it worked for you as well after selecting it several times ?

Which version are you using ? If it's older than 1.2.0 you should update as we fixed an issue on commenting system selection on the configuration page.

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4 days 23 hours ago #370441

Hi
is that option still on display tab ?
i can't find it

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4 days 2 hours ago #370445

Hi,

Yes, it's the option "Enable comments on products" :
www.hikashop.com/support/documentation/5...html#display_general
As explained in the documentation, the option only appear if you already have one of the supported extensions installed on the website.

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3 days 18 hours ago #370452

I have jComments installed, but there is no such option

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3 days 12 hours ago #370460

Hi,

Then, please go through our contact form to provide a backend access, a FTP access and the URL of a product page so that we can look into it.
www.hikashop.com/support/contact-us.html

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