Message d'erreur à la validation de commande

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.5.4
-- Browser(s) name and version -- : CHROME 40.0.2214.111
-- Error-message(debug-mod must be tuned on) -- : Adresse invalide: Intranet Tecnic Rive-NordSMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "220-s053.panelboxmanager.com ESMTP Exim 4.82 #2 Wed, 11 Feb 2015 08:18:58 -0500 "SMTP -> get_lines(): $data is "220-s053.panelboxmanager.com ESMTP Exim 4.82 #2 Wed, 11 Feb 2015 08:18:58 -0500 "SMTP -> get_lines(): $data was "220-s053.panelboxmanager.com ESMTP Exim 4.82 #2 Wed, 11 Feb 2015 08:18:58 -0500 "SMTP -> get_lines(): $str is "220-We do not authorize the use of this system to transport unsolicited, "SMTP -> get_lines(): $data is "220-s053.panelboxmanager.com ESMTP Exim 4.82 #2 Wed, 11 Feb 2015 08:18:58 -0500 220-We do not authorize the use of this system to transport unsolicited, "SMTP -> get_lines(): $data was "220-s053.panelboxmanager.com ESMTP Exim 4.82 #2 Wed, 11 Feb 2015 08:18:58 -0500 220-We do not authorize the use of this system to transport unsolicited, "SMTP -> get_lines(): $str is "220 and/or bulk e-mail. "SMTP -> get_lines(): $data is "220-s053.panelboxmanager.com ESMTP Exim 4.82 #2 Wed, 11 Feb 2015 08:18:58 -0500 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. "SMTP -> FROM SERVER:220-s053.panelboxmanager.com ESMTP Exim 4.82 #2 Wed, 11 Feb 2015 08:18:58 -0500 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. CLIENT -> SMTP: EHLO intranet.tecnic.ca SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] "SMTP -> get_lines(): $str is "250-SIZE 52428800 "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 "SMTP -> get_lines(): $str is "250-8BITMIME "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME "SMTP -> get_lines(): $str is "250-PIPELINING "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING "SMTP -> get_lines(): $str is "250-AUTH PLAIN LOGIN "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN "SMTP -> get_lines(): $str is "250-STARTTLS "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS "SMTP -> get_lines(): $str is "250 HELP "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP "SMTP -> FROM SERVER: 250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP CLIENT -> SMTP: STARTTLS SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "220 TLS go ahead "SMTP -> get_lines(): $data is "220 TLS go ahead "SMTP -> FROM SERVER:220 TLS go ahead CLIENT -> SMTP: EHLO intranet.tecnic.ca SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] "SMTP -> get_lines(): $str is "250-SIZE 52428800 "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 "SMTP -> get_lines(): $str is "250-8BITMIME "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME "SMTP -> get_lines(): $str is "250-PIPELINING "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING "SMTP -> get_lines(): $str is "250-AUTH PLAIN LOGIN "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN "SMTP -> get_lines(): $data was "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN "SMTP -> get_lines(): $str is "250 HELP "SMTP -> get_lines(): $data is "250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250 HELP "SMTP -> FROM SERVER: 250-s053.panelboxmanager.com Hello intranet.tecnic.ca [207.96.210.60] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250 HELP CLIENT -> SMTP: AUTH LOGIN SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "334 VXNlcm5hbWU6 "SMTP -> get_lines(): $data is "334 VXNlcm5hbWU6 "CLIENT -> SMTP: bmVwYXNyZXBvbmRyZUB0ZWNuaWMuY2E= SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "334 UGFzc3dvcmQ6 "SMTP -> get_lines(): $data is "334 UGFzc3dvcmQ6 "CLIENT -> SMTP: TGdsMTgwOCE= SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "235 Authentication succeeded "SMTP -> get_lines(): $data is "235 Authentication succeeded "CLIENT -> SMTP: MAIL FROM: SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "250 OK "SMTP -> get_lines(): $data is "250 OK "SMTP -> FROM SERVER:250 OK CLIENT -> SMTP: RCPT TO: SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "250 Accepted "SMTP -> get_lines(): $data is "250 Accepted "SMTP -> FROM SERVER:250 Accepted CLIENT -> SMTP: DATA SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "354 Enter message, ending with "." on a line by itself "SMTP -> get_lines(): $data is "354 Enter message, ending with "." on a line by itself "SMTP -> FROM SERVER:354 Enter message, ending with "." on a line by itself CLIENT -> SMTP: Date: Wed, 11 Feb 2015 08:18:58 -0500 CLIENT -> SMTP: Return-Path: CLIENT -> SMTP: To: =?UTF-8?Q?Val=C3=A9rie_Bouchard?= CLIENT -> SMTP: From: Intranet Tecnic Rive-Nord CLIENT -> SMTP: Reply-To: This email address is being protected from spambots. You need JavaScript enabled to view it. CLIENT -> SMTP: Subject: =?UTF-8?Q?Votre_commande_No._B4U1_est_maintenant_cr=C3=A9=C3=A9e_sur_http?= CLIENT -> SMTP: =?UTF-8?Q?s://intranet.tecnic.ca/?= CLIENT -> SMTP: Message-ID: CLIENT -> SMTP: X-Priority: 3 CLIENT -> SMTP: X-Mailer: PHPMailer 5.2.6 ( github.com/PHPMailer/PHPMailer/ ) CLIENT -> SMTP: MIME-Version: 1.0 CLIENT -> SMTP: Content-Type: multipart/alternative; CLIENT -> SMTP: boundary="b1_f1edb3b8b02385e6bef339b1e170983c" CLIENT -> SMTP: Content-Transfer-Encoding: 8bit CLIENT -> SMTP: CLIENT -> SMTP: --b1_f1edb3b8b02385e6bef339b1e170983c CLIENT -> SMTP: Content-Type: text/plain; charset=UTF-8 CLIENT -> SMTP: Content-Transfer-Encoding: 8bit CLIENT -> SMTP: CLIENT -> SMTP: Bonjour Valérie Bouchard, CLIENT -> SMTP: CLIENT -> SMTP: Nous sommes heureux de vous confirmer la création de votre commande No. B4U1 ( CLIENT -> SMTP: intranet.tecnic.ca/index.php?option=com_...=order&task=show&cid []=41&Itemid=562 ) sur intranet.tecnic.ca/ le 2015-02-11 à CLIENT -> SMTP: 08:18 CLIENT -> SMTP (More code to go but too long to paste...)

Bonjour,

J'ai un message d'erreur astronomiquement long lorsque j'appuie sur valider ma commande. Ce message semble concerner l'envoi de courriel. Pourtant le courriel se rend pareil. J'ai vérifier avec notre fournisseur de service et le courriel passe le firewall. Alors ce n'est pas notre boîte courriel.

Merci de bien vouloir nous aider.

J'ai joint à ce post le message complet en pièce jointe.

Si vous avez besoin de plus d'information, n'hésitez pas.

Bonjour,
Hikashop utilise le système d'email de Joomla et envoi donc ses emails à travers Joomla, consulter ce sujet vous aidera probablement : www.hikashop.com/forum/4-how-to/5651-smt...ror-on-checkout.html

HikaShop uses the standard joomla email sending functions. If you have a problem only on that email, it means that the problem is the content of the email.
Fist, you should check your different settings in the hikashop configuration under the tab mail. The encoding might not be correct for your email server, it could the ad name option , etc.
What you could try also is to send an email via the interface in sales when changing an order information. Does that work ? If yes, then, the problem is really the content of the order creation notification.
It could also be that your hosting company doesn't allow you to send more than one email per thread and at the end of the checkout, two emails are sent (1 to the customer and 1 to the vendor). So you might want to check on that with your hosting company.