Double status for finished auctions (Selling and Sold)

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  • Hikaauction Standard Hikamarket Multivendor Hikashop Business
5 days 20 hours ago #373083

-- HikaShop version -- : 6.5.2
-- HikaAuction version -- : 6.0.3
-- Joomla version -- : 6
-- PHP version -- : 8.4
-- Browser(s) name and version -- : all

Dear Team

I am writing to inquire about the auction status system.

Currently, in the buyer's view, concluded and won auctions automatically move to "won auctions," allowing buyers to manage finished and still active auctions easily.

However, in the seller's view, completed auctions remain listed as "selling" and also in 'sold'
This is confusing for the seller when multiple items are auctioned simultaneously, as it makes it difficult to distinguish between active and completed auctions.

See video

Could you please let me know if there is a way to automatically update the status of finished auctions only to "sold," (even if payment is still pending?)


Thank you

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5 days 15 hours ago #373084

Hi,

The auction itself is handled correctly. At its end date, HikaAuction closes it and marks the product as sold, without waiting for the payment of the winner. That is why the product page displays the auction as finished and why the buyer finds it in his won auctions.

What you see on the seller side comes from the listing itself. That page is the products listing of the vendor panel, and it displays all the products of the vendor, whatever their auction state. It has no auction filter, and a sold auction product is still a product of the vendor, so it stays in the list next to the ones still running. It is not a status which fails to be updated, it is a filter which does not exist yet on that listing.

We are going to add an auction filter to that products listing of the vendor panel, so that a seller can display only his running auctions, only the finished ones, or all of them with the. next version of HikaAuction.

In the meantime, one thing not to do : do not unpublish the finished products to clean up that list. The won auctions page of the buyer only displays published products, so the winner would lose the access to his auction and to its payment.

And if what you need in the meantime is a public page with the auctions currently running, you can create a product listing menu item and set, in its options, "Show auctions" to "Only auctions", "Auction start state" to "Only started auctions" and "Show expired products" to "Only valid products with expiration". Those three options are added by HikaAuction to the product listing menu items and modules, and that combination gives the auctions which are running at the moment, but for all the vendors, not just the current one.

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  • Hikaauction Standard Hikamarket Multivendor Hikashop Business
5 days 15 hours ago #373087

Hi Nicolas,

Thank you very much for the detailed explanation.

I look forward to the new version. Just out of curiosity, could you give a rough estimate of the timeline for the next release if it will be closer to a week or a month please?

Thanks again
Luca

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5 days 11 hours ago #373088

Hi,

We're aiming for the beginning of September.

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  • Hikaauction Standard Hikamarket Multivendor Hikashop Business
4 days 11 hours ago #373093

That's great
Thank you Nicolas :)

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