Items being dropped from shopping cart

Hello

I have a problem that when I add an item to the shopping cart it will display it on the mini cart but when you click on "continue shopping" it drops the item out again. If you do get some items into the cart the number shown in the mini cart will vary as you move round the shop even when not adding an item to the cart. It is as though the cart is remembering some items and then forgetting them again.

Any help would be great since I just don't know where to start.

Thanks
Iain Gwynn
www.draganfly.co.uk

Hi,

I tested it through your website, and it's working when you are in some URL, but when you add an item to your cart and you click on the "home" link of your breadcrumb it breaks your website.
What kind of breadcrumb module are you using ?

Note that this is an Hikashop issue and not Hikaserial .

Hello

Thank you for the swift reply, I have turned off the breadcrumbs (Breadcrumbs advanced is the module name) It hasn't made a difference. Items drop out even when clicking back or even on the menu.

Yours
Iain

Hello,

Thank you for that. I have turned both the Joomla System cache plugin and also the Configuration cache off and there is still a problem.

Yours
Iain

Hi,

Thanks to give us a link to a product page in order to see from where the problem can come.

It is any product and the web address is www.draganfly.co.uk

here is a product for you.

draganfly.co.uk/index.php/accessories-a-misc/product/5039-

Many thanks
Iain

Hi,

I tried on the given product, and the product is added in the mini cart and stay in the mini cart, but when clicking on "Continue shopping" nothing happen, have you edited the view "checkout / notice" ?

It should go back, if you opened it in a new tab then it can't go back as that is the first page. If you browse the site and then add to cart, it will navigate back a page.

Iain

Hi,

I tried your website again, and it seems to be working like a charm.
I have added a product to the cart, then pressed "continue shopping", the item stayed in the cart and I go back to the previous page correctly.

It's possible that the way you are redirecting to the previous page influence the shopping cart, if you use a javascript.history.back it will go in the history of your browser and load a cart not updated, the best way is to save the url in session, and then redirect to this url when clicking on "continue shopping".

Hello Xavier

I know, I have no idea how or why. I haven't done anything to the site. The continue shopping button is something that you guys helped me out in the past over and has been working fine. I recently installed an extra search form but couldn't see how this would make a difference.

How do I make the changes that you suggest?

Many thanks
Iain