I can't proceed with checkout because of a loop.

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11 years 10 months ago #117178

-- url of the page with the problem -- : atpmechanix.com
-- HikaShop version -- : 2.2.0
-- Joomla version -- : 2.5
-- PHP version -- : 5.3.1
-- Browser(s) name and version -- : Firefox 22.0

Hello,

My apologies if this has already been posted elsewhere. I have a serious issue when try to checkout I'm asked to type in my billing information. After the information is typed in and I click on Ok it just loops right back clearing the form. Do you suppose you could please help me with this issue?

my website is atpmechanix.com
you can view the frontend with un:test1 and pw:test1

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11 years 10 months ago #117197

Hi,

I just tried on your website and didn't had any issue entering the address.

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11 years 8 months ago #122811

The issue is when I try to checkout with mobile device. Could you help me resolve this?

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11 years 8 months ago #122889

Hi,

We can't reproduce your issue.
"Mobile device" is very generic, there are a lot of different mobile devices and a lot of browser in these mobile devices.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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