Discount not working as intended...

I can't seem to get my discounts working properly. For some reason, it applies the discount to all products even though I haven't entered the discount during the checkout process.

I've set a discount called "bcjc2013" to apply a 5% discount to products in the Armor category. See the attached screenshot for details.

I also find that applying the discount by category to be problematic for the number of products I have... ideally it would be easier to apply the discount by brand/manufacturer.

I'm running Hikashop Business, version 2.2 on Joomla 3.1.5

Thanks Nicolas,

Switched the Discount to a Coupon and it appears to work. However I've noticed that the restrictions aren't behaving correctly.

I've set the Category to "Armor" which means any items and sub categories in the Armor section should be discounted. However, if I add an item from another product category, the systems gives a discount for that product as well...

Try using the coupon code "bcjc2013" to see what I mean.

Our site is here:

www.badassjeeps.com

Hi,

I think that the problem is coming from the fact that coupon are applied to your customer orders and discount are directly applied to products.
So if one of the products that are in your cart is in your coupon's product category, the coupon can be applied to this order.

So with that in mind, if I revert it back to a discount, can I force it to only show the discounted price in the cart after the discount has been applied via the Enter Coupon Code box, rather than the way it behaves now where it automatically applies the discount across the board without even entering in the coupon code.

Hi,

When you set it to "coupon" you have more options displayed, thanks to enable the option "Coupon percentage applies to product only ". This will affect only the discounted products and not all the cart.

I set the option "Coupon percentage applies to product only " to "Yes" and it still seems to apply to all products regardless of Category. Do I have to individually select the products perhaps? That would be a pain to do as I have several hundred products in the database at this point.

Thanks in advance,

Ben

I was looking into it a little more myself and found that if you 1st add a product outside the Armor category, the coupon is denied, which is correct. However, if you add a 2nd product to the cart from a category that the coupon accepts, then it discounts BOTH products instead of just the one.

Thanks Jerome! Appreciate the quick response. I'll let you know how the patch goes.

Cheers,

Ben

Bug fix worked, thanks Jerome!

I see this message was 3 months ago, has this patch been added to the last update?
I'm having exactly the same problem, coupon being incorrectly applied to first category if the second products added are from a category that has a valid coupon, do I need to add the fix you've provided?
Please help as our customers are getting massive discounts on a category which does not have a coupon attached!
Thanks

Hi,
Sure this patch has been added through the last last Hikashop version, so can you download it through our website and test it again ?

I'm running the latest version HikaShop Business: 2.2.2 and I've checked the code which is now this (your fix and some additional code)
if(!$product->cart_product_option_parent_id) {
foreach ($id as $productid) {
if($product->product_id !== $productid[0] && empty($coupon->discount_coupon_product_only)){
BUT I am still getting this bug what can i do?
thanks

Hi,

Even without your custom code it's not working ?
This patch should be working fine. Are you sure that you coupon/discount configuration is correct ?

Hi, Yes as sure as I can be, attached a screen shot.
The discount is on the back issues category only. If the order is only for back issues (5 or more) it's working fine, but an order for 2 x back issues and a product from another category triggered the discount. This shouldn't be possible the other category product should have been at full price and no discount for the 2 x back issues as the number was under 5.

Please could you look at this problem, still need a solution to this discount bug.