URGENT new user can't register anymore!

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  • Hikashop Business
11 years 9 months ago #120962

-- url of the page with the problem -- : www.shop.epower.jp
-- HikaShop version -- : Business: 2.2.1
-- Joomla version -- :Joomla! 2.5.13
-- Error-message(debug-mod must be tuned on) -- : the subscription is restricted to logged in user

URGENT
I need help as the new user registration does not work.
when a new user dose register the following message pops up.



The new user gets into joomla user managment, but does not get the mail for confirmation. Only the Joomla informations get saved, all other informnatations like address and so on in Hikashop are not saved.



I dont know what changed but until now the registration was never an issue.

here my settings in hikashop



here my settings in joomla




I hope that it is just an smaller issue and someone can help me as soon as possible![/color]

thanks
Raphael

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Last edit: 11 years 9 months ago by ePower2007.

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11 years 9 months ago #121003

Hi,

This message don't come from HikaShop, it come from Acymailing.
That want not say that it's Acymailing which cause the problem, you have maybe enabled a plugin or component recently which is changing the way the customer registers.

The following user(s) said Thank You: jan2, ePower2007

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  • Posts: 142
  • Thank you received: 3
  • Hikashop Business
11 years 9 months ago #121006

Hi

Thanks for the tip!
acy mailling did update about 1 week ago. I checked the settins now and saw that in the subscribtion "Allow non-logged in users" was set to NO! I changed it ti YES and now the registration is working fine again!

I would never been able to fix this problem without your hint!

Thanks a lot, you saved my day!!!
Raphael

Last edit: 11 years 9 months ago by ePower2007.
The following user(s) said Thank You: jan2

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