Shipping method radio buttons not auto selecting

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  • Thank you received: 4
11 years 8 months ago #122731

I am having trouble getting the shipping method to auto select as configured in the back end. I have tried many configurations with no success. I have been developing this cart for a long time and I think this may have happened after the last Hikashop update but I am not positive. I am running:

Joomla 2.5.14
HikaShop 2.2.1

My cart workflow is:
step 1: cart, login, address, shipping
step 2: cart, payment, term & conditions
step 3: cart, address, shipping, payment

I have only one published shipping method (UPS)


I apologize for the long post but my experiences with the different settings are summarized below. I think the problem here is that the shipping method is not selecting as it should.

With
Auto Select default ship & payment method set as if only one method is available
Auto submit ship & payment methods set as yes

Result: Shipping cost shows in the cart summary however the shipping method radio button is not selected. Hitting the next button reloads the page. Hitting the shipping radio button proceeds to the next step. -Why should i have to select the shipping method if it is already showing in the summery? -auto select should take care of that but is not.

With
Auto Select default ship & payment method set as if only one method is available
Auto submit ship & payment methods set as no

Shipping cost shows in cart summary, Shipping method radio button is not selected. hitting next reloads page, hitting the shipping option radio button selects the method, then hitting next proceeds to next step. -Again the shipping cost is already shown so why should i have to select shipping again?

With
Auto Select default ship & payment method set as no
Auto submit ship & payment methods set as no

Shipping cost does not show in cart summary, Shipping method radio button is not selected. Selecting the radio button and then hitting next reloads the page, showing shipping cost in summery however the shipping method radio button is again not selected and hitting next reloads the page until i select shipping method again despite it showing in the summary.

With
Auto Select default ship & payment method set as no
Auto submit ship & payment methods set as yes

Shipping cost does not show in cart summary, Shipping method radio button is not selected. Selecting the radio button reloads the page, showing shipping cost in summery however the shipping method radio button is again not selected and hitting next reloads the page until i select shipping method again despite it showing in the summary.


Appreciate your help

Matt

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11 years 8 months ago #122757

Hi,

We made some kind of refactoring of the shipping system in HikaShop, I tried to have a perfect retro-compatibility but unfortunately some "checkout | shipping" views are not working good with it.
I think you have an override of the view "checkout | shipping" which display the shipping methods and show the selected shipping method.

Can you check the HikaShop version used for your override ?
It will help us to know which kind of modification you should do in the override to fix the problem.

Depending the modification you made, it might be interesting to remove your override and remake some modification in the new view content. But it depends on the modifications you made.
(Don't forget to copy/backup the override view content before deleting it, if you want to do it).

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 56
  • Thank you received: 4
11 years 8 months ago #122758

Thank you Jerome! that was the issue.

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