Hi,
Users can access to their order using the "user control panel". It's included in all HikaShop editions.
You can create a menu and select the "HikaShop user control panel" as type.
When the user is logged, he can access to his addresses, his orders, his downloads etc.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.