Checkout Workflow

-- url of the page with the problem -- : fch-custom.dk/index.php/kob-salg/checkout
-- HikaShop version -- : 2.2.1
-- Joomla version -- : 3.1
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : ie10 10.0.9200.16686
-- Error-message(debug-mod must be tuned on) -- : Error_message

I have a problem with moving forward when adding items in the basket and I press to checkout, I will come in to the registration but can not get on ..? (see attached picture) so if I click on the time bar at the top and goes to the basket as there is indeed a next button, but when I click on it I go back to the registration page.
attached pictures of my admin to see my workflow

Hope someone can help.

Henrik

Henrik wrote: -- url of the page with the problem -- : fch-custom.dk/index.php/kob-salg/checkout
-- HikaShop version -- : 2.2.1
-- Joomla version -- : 3.1
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : ie10 10.0.9200.16686
-- Error-message(debug-mod must be tuned on) -- : Error_message

I have a problem with moving forward when adding items in the basket and I press to checkout, I will come in to the registration but can not get on ..? (see attached picture) so if I click on the time bar at the top and goes to the basket as there is indeed a next button, but when I click on it I go back to the registration page.
attached pictures of my admin to see my workflow


when I remove the address and login from my workflow menu then I can complete a payment.
But when customers write their information in, they cant complete a payment.

my side fch-custom.dk
When customers enter the address into the website so they can not move on

Hope someone can help.

Henrik

Hi,

The customer must click on the next button to submit the form.
If he click on the time bar, it just try to go to another step but if the form is not submitted, he can't reach the next step.