Shopping Cart not updating

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  • Hikashop Business
11 years 8 months ago #125894

-- url of the page with the problem -- : salsashoes.com.au
-- HikaShop version -- : Essential 2.2.1
-- Joomla version -- : 2.5

Hi,
I am having problem with my shopping cart module added to the right of my product page. It seems that the cart does not get updated when I click on "add product", it only do so if I am to change to another product. The page seems to be refreshed when I click the "add product" button but the cart does not get updated.
You could replicate the problem on my website above.
Kind regards.

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  • MODERATOR
11 years 8 months ago #125956

Hi,

I think you have some cache activated.
Please check your Joomla configuration (cache) and check that the "cache" system plugin is not activated.
You can also check if your template does not have a cache system include.

When I come for the first time in your website, I see that I "have" already products in my cart but, I was the first time.
More than that, the plugin "hikashop social" is not working (i see the tag in the product page) which it means that cache is activated.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: kchahine

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