Checkout stopped after address > NEXT

-- url of the page with the problem -- :
-- HikaShop version -- : HikaShop Essential: 2.2.2
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.16
-- Browser(s) name and version -- : Several browsers like IE9, FF24.0
-- Error-message(debug-mod must be tuned on) -- : NO Error_message

Hello,
I'm new to Hikashop (not to Joomla!). After a few hours installing HIKASHOP I got it to work. But no I have a problem working with the Guest status for the checkout.
When I set "address" in the checkout I can fill in and address and when I click on NEXT nothing happens.
When I remove "address" in the checkout I can go through the whole checkout (including payment). I tried nearly every situation but I can't get it to work with address?

Hope you can help me.
Thanks

Hello Jerome.
I download the Essential package on 1 October. Today (7 October) I did it again and install the version from this day. But nothing changed. I can't go on in the checkout.
My settings are:
login,address,cart_confirm,end
I had several address fields as required (tried also not required but that don't help the problem).
Login= NO
Registration method on 1 page = Guest

Don't knopw what it is?
Hope to hear from you soon.

Hello,

Thank you very much for the quick reactions. Due to your answer I have checked everything again.
Now I saw what went wrong. When I checked out I fill the address and emailaddress. I used the emailaddress of a Joomla user which was inactived. That was the reason the checkout stopped.

So this 'issue' was very instructive for me. Because there can be buyers who have a Joomla account in this site.

Thanks.