User can't edit/add new address

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11 years 7 months ago #127390

-- url of the page with the problem -- : www.homeangelz.co.uk/draft2013/index.php...gs/user-area/address
-- HikaShop version -- :2.2.2
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.4.20
-- Browser(s) name and version -- : Firefox 24.0

Hello,

I have set up a user registration page using HikaShop registration menu. I tested the Manage addresses page but it will not let me edit or add a new address. Can you advise me on how to fix this please.

I look forward to your response.

Monica.

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11 years 7 months ago #127424

Hi,

You have a bootstrap popup problem with your template.
When you click on "add" or "edit" a popup is opend and because your template is not right compatible with the bootstrap popup, you don't see it.
But the popup is in the page, you can see a part in the bottom left of the page.

Please change the popup mode in your Hikashop configuration. By using the "mootools" popup you shouldn't have this kind of problem.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: missmonica

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11 years 7 months ago #127431

Hi Jerome,

Thank you I have done that now, and the Manage addresses is working fine.
I would never in a million years have guessed that as I am not experienced in mootools or bootstrap so I am very grateful to you.

Many thanks,
Monica

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