Payment windows is not displayed

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11 years 7 months ago #127585

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 2.5.14
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi experts

I'm having a huge issue regarding the payment process on www.e-blaek.dk




And the settings for guest shopping is this...



The strange thing is. If I set the shop to be setup with login, then the payment gateway window will appear, but not if it's setup with shop as a guest???? Can someone please help?

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11 years 7 months ago #127586

If it will help, I just got Hikashop Business updated from v. 2.2.1 to 2.2.2. Dont know if it has something to say. The payment gateway is ePay.

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11 years 7 months ago #127591

Okay I found out that I have to have the module "Payment" added in the checkout or else the Payment Gateway won't show up. It's fixed now.

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11 years 7 months ago #127648

Hi,

Yes, that's why. There was no "payment" step in your checkout workflow.
But I don't see neither the "login" one for retrieving the guest address information.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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