Getting blank screen after paypal checkout

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11 years 7 months ago #127992

-- url of the page with the problem -- : snowyriverlavender.com.au/index.php/shop-here
-- HikaShop version -- :2.1.3
-- Joomla version -- : 2.5.11
-- PHP version -- : 5.4
-- Browser(s) name and version -- : IE 10.0.10 and Chrome too
-- Error-message(debug-mod must be tuned on) -- : Parse error: syntax error, unexpected end of file in /home/www/snowyriverlavender.com.au/media/com_hikashop/mail/order_creation_notification.html.modified.php on line 340

Site will not proceed to Paypal payment after final checkout stage. All checkout is as guest.
This was working fine before. I was not getting this error a few weeks ago. No changes have been made. No-one can purchase at the moment.
Can you please advise what might have caused this and how to fix?
Thanks
Viv

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  • Posts: 12953
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11 years 7 months ago #128011

Hi,

The error message that you are getting is saying that your problem is coming from the changes that you have made through your "order_creation_notification" email, so can you :
- Go to "Hikashop->System->Emails"
- Save the changes that you have made through the "order_creation_notification" email in a text file
- Revert your changes through the trash icon
- And test it again ?

The following user(s) said Thank You: vmrayner

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11 years 7 months ago #128061

Thanks for the advice.
It was indeed the changes I made to the email.
Much appreciated.

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