No alert message if no payment method is choosen

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,

my checkout runs perfectly beside that no error message appears when no payment method is choosen. This is very irritating because a customer doesn't know why and what to do. I disabled frontend_custom.css to see if it is an error introduced by me with hiding something in css but also with the default css no message appears. The site just jump to the top after clicking the checkout (last) button.

This time I tested with 2 browsers and it is the same with both.of them. My url is still Steinofenbäckerei

Hi,

I think that we already fixed that issue, can you download the last Hikashop version through our website, install it, and test it again ?

I installed the latest Hikashop version but unfortunately the problem still exists.

Hi,

Are the Joomla error messages displayed ?
If not, you probably have to :

HikaShop uses the core Joomla messaging system to display messages on your website so if you don't see any message when you don't enter correct information during the checkout process, that's probably because your Joomla template does not contain the tag to display Joomla messages: <jdoc:include type="message" />
Or sometimes, your template has an option to turn that display off. So first, check about such option in your template options screen and turn it on.

Hi,

i don't think that's the problem because all other system messages appear. Also if the checkbox for terms & conditions is not checked the message appears. Only on payment methods it doesn't appear.

Hi,

You should have a popup displayed too when clicking on the next button in the checkout.
Do you have edited the view "checkout / step" ?
If it is, thanks to try with the original view, or check if you have the code:

echo $this->cart->displayButton($checkout_next_button,'next',$this->params, hikashop_completeLink('checkout&task=step&step='.$this->step+1),'if(hikashopCheckChangeForm(\'order\',\'hikashop_checkout_form\')){ if(hikashopCheckMethods()){ document.getElementById(\'hikashop_validate\').value=1; document.forms[\'hikashop_checkout_form\'].submit();}} return false;','id="hikashop_checkout_next_button"');

Perfect, thanks a lot Xavier

I have an override using step.php and I had an old version in the middle of your code snippet ('document.forms[ blabla). Now everithing works correct.

Maybe you can take over this override into software because everybody should have this layout problem. The buttons "Continue Shopping" and "Finish" are not in one line, the finish button is approximately 30-50px deeper than the Continue Shopping button. I simply made a DIV with a class around them so they are in one line and I can config the distance to the step before.