Next button not showing up on the checkout page.

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11 years 7 months ago #130527

-- url of the page with the problem -- : www.sorabandroshi.com/newsiteupgrade/etc/checkout
-- HikaShop version -- : HS Starter 2.2.2
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.13
-- Browser(s) name and version -- : Chrome Version 30.0.1599.101

Hello, on a previous cart setup that is basically the same as this one, there is a "next" button that you click to proceed with your checkout with Paypal. That button is missing on this install. Did something change on this version or did I set something up wrong? I attached an image grab for you to see.

Any idea why this isn't showing up?

Thanks!

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11 years 7 months ago #130541

Do we need the Essential version to get this functionality or is something wrong?

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11 years 7 months ago #130560

Hi,

I would say that it's probably because you have the "shipping" view in your checkout workflow but that you didn't configure shipping methods (or you did, but not correctly) and thus the system doesn't allow you to continue and display an error message.
However, there is no error message displayed on that page probably because of your template which doesn't display them:
www.hikashop.com/support/documentation/6...tibility-issues.html

The Essential edition won't change that.

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11 years 7 months ago #130573

nicolas wrote: Hi,

I would say that it's probably because you have the "shipping" view in your checkout workflow but that you didn't configure shipping methods (or you did, but not correctly) and thus the system doesn't allow you to continue and display an error message.
However, there is no error message displayed on that page probably because of your template which doesn't display them:
www.hikashop.com/support/documentation/6...tibility-issues.html

The Essential edition won't change that.


Thank you for the response, Nicolas. I'll check those items. We do get the message that the cart has been emptied, that's in red. Is that the error messaging system or a different system?

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11 years 7 months ago #130585

I tweaked the workflow and that fixed it, button showing up now. Thanks!

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