Stuck in checkout page step 1

-- url of the page with the problem -- : www.XXXX/index.php/mon-panier/checkout/task-step/step-1
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 2.5.16

Hi there, after some unsuccessful search in this forum, i had to post that one.
I am getting trouble with the checkout page. First i thought it was due to a Paypal plug-in misconfiguration,
but i turned it of as i turn check payment plug-in on : and i encountered the same problem.
As soon as i validate my checkout, i can't jump to step 2. Click the validate button just reloads the checkout page on step one.
I looked more than twice to my hikashop config. I am out of clue.
Would you help ?

Hi,

Thanks to provide us a test account in order to test the checkout workflow.
A screenshot of your checkout configuration can help us too.

Hi and many thanks for fast replying.
www.couteauxenceramique.fr/XXXX
login = XXXX
password = XXXX
You are SUPER ADMIN ! So no sceenshot required.
In local tests this morning : I tried to uninstall every component, module and plug in and reinstall a blank and simple hikashop starter 2.2.2 with only a simple product and it worked with a test check payment.
But in that case, i would have to rebuild everything and to not use the Hika 2.2.2 business version that was given to me by the previous developer.
So i am quite a lot interesting in your ideas and clues to make it happen on couteauxenceramique.fr/_Dev
Gratefully,
have a nice day.
Geoffroy.

Hi,
The fact that you don't have any error message is probably coming from your template. So you'll find the solution there :

HikaShop uses the core Joomla messaging system to display messages on your website so if you don't see any message when you don't enter correct information during the checkout process, that's probably because your Joomla template does not contain the tag to display Joomla messages: <jdoc:include type="message" />

Well, thank you for replying.
I will modify my template that manner.
Well spoted.
I'll give you my 50 cents back later.
Please hold on.

As i saw in this thread : www.hikashop.com/forum/5-support-en-fran...aracteristiques.html the product or / and category stamps are the cause.
I tried to create manually one category and one product : this product was in successful order. So checkout is working.
In fact, that's the import / export method that is not working for me.
I'll continue my investigations, and i'll (re)create manually all the "boutique" if i can't import properly.
Ps : even inserting the jdoc markup, no message is displaying in the checkout.

Ok so the alert messages were already functionning. I can read messages as i have too many products in my cart (if 8 in stock and 15 ordered for example).

Then, as soon as i delete the weight of a product, order is possible !
So i have a problem with the weight and delivery configuration. But, i can't figure out what kind, for the moment.
It's neither "g" or "kg" nor "," or "." problem (ie. "0.050kg" or "50g").
Spending too much time on it ...

I just tested it through your website, and it seems to be working fine, did you solved your issue, do your products have weight ?

I am still under heavy tests, but be careful production site is running on the root of www.couteauxenceramique.fr (old version of joomla nad of hikashop).
Test site is there : www.couteauxenceramique.fr/_Dev BUT i am currently working on a local copy.
Stil not working yet.
I created a test category and a test product. If i don't have weight set on my product, and if i force shipping if weight is not mentionned SO i can order without problem.
As soon as i try to set my weights on the product and manual shipping plugin I still stuck on step1 while validating.
I can say that if i configure a max weight, it's well calculated by Hikashop, because i can see the alert message. The same if i am under lower level of the plugins' weight.
Weird.

I did some final tests, i should have turn debug mode on before ! Think about it
Site>configuration>système>paramètre de débogage à "OUI"

Since there i had a 404 page that displayed as i ordered products with weight.
This 404 page detailled SQL errors like that :

DatabaseMySQLi::query: 1054 - Unknown column 'order_shipping_params' in 'field list' SQL=INSERT IGNORE INTO `DBprefix_hikashop_order` ( `order_user_id`,`order_status`,`order_shipping_address_id`,`order_billing_address_id`,`order_currency_id`,`order_type`,`order_full_price`,`order_tax_info`,`order_shipping_price`,`order_shipping_tax`,`order_shipping_params`,`order_payment_price`,`order_discount_tax`,`order_discount_price`,`order_shipping_id`,`order_shipping_method`,`order_payment_id`,`order_payment_method`,`order_created`,`order_ip`,`order_modified` ) VALUES ( '2058','created','2118','2118','1','sale','15.79999716','a:1:{s:3:\"TVA\";O:8:\"stdClass\":3:{s:11:\"tax_namekey\";s:3:\"TVA\";s:8:\"tax_rate\";s:7:\"0.19600\";s:10:\"tax_amount\";d:1.7862871599999998739605189257417805492877960205078125;}}','4.9','0','O:8:\"stdClass\":1:{s:6:\"prices\";a:1:{i:4;O:8:\"stdClass\":2:{s:14:\"price_with_tax\";s:7:\"4.90000\";s:3:\"tax\";d:0;}}}','0','0','0','4','manual','2','check','1386448865','88.166.0.90','1386448865' )

ALTER TABLE `DBprefix_hikashop_order` ADD `order_shipping_params` VARCHAR( 255 ) NULL DEFAULT '';

ALTER TABLE `DBprefix_hikashop_order` ADD `order_shipping_params` VARCHAR( 255 ) NULL DEFAULT '';

ALTER TABLE `DBprefix_order_product` ADD `order_product_shipping_id` VARCHAR( 255 ) NULL DEFAULT '';

ALTER TABLE `DBprefix_hikashop_order_product` ADD `order_product_shipping_method` VARCHAR( 255 ) NULL DEFAULT '';

ALTER TABLE `DBprefix_hikashop_order_product` ADD `order_product_shipping_price` VARCHAR( 255 ) NULL DEFAULT '';

ALTER TABLE `DBprefix_hikashop_order_product` ADD `order_product_shipping_tax` VARCHAR( 255 ) NULL DEFAULT '';

ALTER TABLE `DBprefix_hikashop_order_product` ADD `order_product_shipping_params` VARCHAR( 255 ) NULL DEFAULT '';

thanks for your feedback .