wrong coding in checkout message

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11 years 6 months ago #135109

-- url of the page with the problem -- : lindls.com

Hi I just saw that I ve a problem with the text code in the checkout message.
It won´t show ä /Ü Ö ...
Can you please help me where I can fix this issue
I attached a screenshot

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11 years 6 months ago #135143

Hi,

HikaShop is not responsible for that. It shows all the text like it is in the file.
The problem comes from a charset encoding issue between the charset encoding declared by your template and the charset encoding of your text.
It's likely that you opened your translation file and saved it with a charset encoding different than UTF8 which is the default charset of Joomla since 1.5
Please make sure that you're template has the UTF8 charset and that your translation file where you have that text is also in UTF8 and you'll get it to display properly.

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11 years 6 months ago #135296

Thanks for the, as always! fast answer. Where do I find the text for that confirmation.
I think ist is a copy an paste issue. But I m astonished because the word
Bestellbestätigung at the top (where it shows the steps of confirmation) is just written at the first step right and after I got thru the confirmation prozess its written wrong :blush:
Probably you ve got an hint where to search because my template is using utf8.

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11 years 6 months ago #135386

The translation file of HikaShop can be found in the folder languages/xx-XX/ where xx-XX is your language code.

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11 years 6 months ago #135511

Thanks for that info. But I won´t find the wrong text. Everything in the textfile is written allright.
Whereabouts can I have a look to solve this anoying issue?

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11 years 6 months ago #135538

Having the text written allright in that file is not the problem. The problem is that the charset encoding of that file has to be UTF8.

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