Paypal Issues

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11 years 5 months ago #136439

Hi,

Using Business Edition newest version.

If customer selects PayPal it takes them to page that gives paypal button but in only a few seconds forces them to paypal if they don't click button. How can I stop the forced to paypal?

When an order is created and they go to paypal and then decide to order again, I get a paypal error: This invoice has already been paid. For more information, please contact the merchant.
Your purchase couldn't be completed
How do I make it so customer does not get blocked from making additional paypal orders?

How can I only have items removed from account when Paypal was actually for sure paid. Right now if they go to paypal but dont actually pay, the system thinks they paid. So then the cart creates 2 separate orders if they choose another pay method such as mail in payment.

Thanks

Last edit: 11 years 5 months ago by fan4chevy.

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11 years 5 months ago #136545

Hi,

When you have the page with the paypal button, the order is already created so it is already "too late".
If you re-submit the same form going back in the history, you will re-submit the old order which has already been send to paypal (so it won't accept it).
It is not another order, it is just that you try to re-pay something that you have already submitted and paid.

About the empty cart, you have an option in HikaShop so you can say when you want HikaShop to empty the cart.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #137049

It appears that the error at paypal happens even if I delete the cart and create a new product. It still says it has already been paid for that order.

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11 years 5 months ago #137077

Then it's probably a different issue related to your PayPal account:
www.hikashop.com/support/documentation/i...l-error.html#address

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11 years 5 months ago #137231

is this the correct address that should be in the payment module for paypal:

www.paypal.com/cgi-bin/webscr

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11 years 5 months ago #137265

Yes

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