After form, and export to billing portal, mail is

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  • Hikashop Essential
11 years 5 months ago #137576

-- url of the page with the problem -- : http:// a virus dot dk
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.5.16
-- PHP version -- : 5.*
-- Browser(s) name and version -- : FF, 26
Hi
After costumer address and accept, then external url to billing portal, then the mail from the hikashop module, is all ready sent.!
And so if the costumer is reject the billing/transaction, the costumer have the mail within the information about the file to download.
How do I do the trick, to send and mail _after_ the transaction is successful ?

Hope your understand what I´m ad :-)

Regards
Nmouse

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11 years 5 months ago #137585

Hi,
Can you give us more information like :
- What payment method are you using
- What was the status of the order when the email containing the download link was sent
- ..

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  • Hikashop Essential
11 years 5 months ago #137591

Hi
I´m using " Dankort / VISA / MasterCard / BigeWallet / JCB / Maestro / American Express - Alle betalingskort !"
Try for your self, and after fill in the addresse, and when you come to the payment portal, - WITHOUT doing anything in the payment, you get an email within the

I have bought an programmer to build this payment module, for "big e wallet"..

Is this an fail, or is it the way to do ?? - I want to send the email IF the costumer have payed for the item..

regards..

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  • MODERATOR
11 years 5 months ago #137593

Hi,

Two emails are sent by HikaShop:
- The order creation notification, which is sent after an order is created (before redirecting to the payment gateway).
- The order status notification, which is sent after an order is confirmed (after the payment).

If you don't want to send the first email, you can disable it via the menu System>Emails in the Business edition.

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