error 403 on checkout

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11 years 5 months ago #138083

-- url of the page with the problem -- : licehappensfranchisesystems.com/index.php/products/checkout
-- HikaShop version -- : HikaShop Starter 2.2.3
-- Joomla version -- : 3.2.1
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Chrome 31.0.1650.63 m
-- Error-message(debug-mod must be tuned on) -- : Error_message

I recently migrated this website from Joomla 2.5 to the current 3.2.1. Hikashop did work perfectly before the migration. Now on checkout the users get a 403 message. (The shopping portion of the site is only accessible to a private group of users. I can PM a login if necessary.)

Thanks in advance for your help.

John

Last edit: 11 years 5 months ago by skittle.

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11 years 5 months ago #138128

It's probably that the menu item that you had selected in the "force menu on checkout" option of the configuration doesn't exist on your new website. You'll have to select a new one there.

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11 years 5 months ago #138158

I just set the menu item to my home page and now I receive "no data received" message.

Thanks.

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11 years 5 months ago #138161

Please select a menu with a type of HikaShop menu in that option.

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11 years 5 months ago #138171

I chose hikashop-menu-for-products-listing. Now I get "access forbidden". I am changing permissions for this menu item. I will test again.

Thank you.

Last edit: 11 years 5 months ago by skittle.

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11 years 5 months ago #138172

I still receive the "access forbidden" message even after changing the permissions of the selected hikashop menu to match my other currently accessible main menu selections.

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11 years 5 months ago #138228

The "access forbidden" error is good news. It means that it goes a step further. Please download again HikaShop on our website and install it again on yours with that new package and that should fix that "access forbidden" error.

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11 years 5 months ago #138324

I reinstalled Hikashop successfully. Now I receive the message 'No payment methods found' after clicking proceed to checkout.

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11 years 5 months ago #138327

My default payment methods were unpublished. I imagine this happened during the migration from Joomla 2.5 to 3.2. Anyway, after publishing the payment methods, the checkout process seems to work. Thanks for your help!

John

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