Checkout Terms, and billing, filled addresse,reset

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11 years 5 months ago #138330

-- url of the page with the problem -- : a virus dot dk - without spaces...
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.5.17
-- PHP version -- : 5x
-- Browser(s) name and version -- : FF 26
Hi
Have not done anything, exept upgrade to Joomla 2.5.17 (dont know if it i why)

A costemer bye an item, and goes to checkout, marked the terms of condition, and filled out the address.
and click next, the shop says: Please accept terms before contue.
And alle the fields is erased, and you have to do it all agin, and the checkmark is checket...
I cannot do anything ?

What can i do?

regards

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11 years 5 months ago #138331

Another to same case.
If i choose another payment (bank transfer) then i got the same error messages, :
please accept terms before contuini
please us an valid email address
log in or create an new account.

And then it erases all the forms, and it starting all over, exept the items is still in the basket.

i have tried to login on the frontend, and it says "please accept terms".....

Regards.

Last edit: 11 years 5 months ago by nmouse. Reason: Adding 1 line

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11 years 5 months ago #138367

Hi,

Thanks to give us a screenshot of your checkout workflow configuration.

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11 years 5 months ago #138379

2 screenshot attached.
it erase alle the filled boxes, in this picture, i have removed the check-accept_terms...

regards.

Attachments:

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11 years 5 months ago #138387

Hi,
I just tried to proceed to checkout through your website and when I register as a guest I 'm facing this error :
"Venligst opret eller vælg en gyldig postadresse
Log ind eller opret en ny konto
"
So I can't directly test your checkout process, did you edited some of your custom fields through "Hikashop->Display->Custom fields", also can you publish your "address_state" custom field ?

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11 years 5 months ago #138392

Attachment.
Hope thats wat you need??

Regards.

Attachments:

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11 years 5 months ago #138399

Sure, and can you publish it ?

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11 years 5 months ago #138406

Yes i can, but i don't want to have state enablet, i only sell to danmark ?
but i have now enablet "state" - when it works again, i have to disable State again.
but when i try again, the same happening,

Try for yourself, and try to change payment method, you get the same error emidealy ?

www dot a virus dot dk / butik

Very suspicious

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11 years 5 months ago #138435

The simple fix seems to be to hide the state field in the frontend thanks to some css properties.

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11 years 5 months ago #138458

Hi
it woud be an idea after the issue is solved ?

I still have the problem ? what can i do/try ??

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11 years 5 months ago #138660

Have tried to re-edit checkout, to make it work, have removed:
Bank Transfer
vs
Visa payment
vs
accept terms..
guest account/login account
and moved it around, but still have the same problem ?
What can i do ??

Re install ?
(does it overwrite the shop/checkout/corruncy etc)

/Regards

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11 years 5 months ago #138788

Hi
I´m out in trouble.. :sick:
What can i do.. have tried to remove "terms and condition" and it still says : Please log ind, og create an account"

yo mate - you gotta help me :S i´m in deep here..

See attachment, thats my setting, and still it says, "Please add an account og choose a valid email (on line 1) log in or create an account (on line 2)"

Regards.

Attachments:
Last edit: 11 years 5 months ago by nmouse.

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11 years 4 months ago #139084

I´m giving up.....
Have restored a backup, done this within 1 week old, same error (aargh) 2 weeks old (same error) (arrgggg) 3 weeks old.. YAHOO it works... (3 weeks :-( )
But... now i´m up and running...
3 missed updates from this restore/backup :
Acymailing, jce and Joomla 2.5.17.
I installed them once at a time, and testet the shop, and after each other, it still worked :-)
I regent that the "badges" i created in about this week, have done something, or maybe i have done something.
When i made the discount, i did not follow to checkout, and to the payment-gateway, and that i have learned...

I´m a bit sad for all the cliks/hits and the comment on the pages, but better to have a shop that's works.

Now i´m interested in automatic check to see if site down, shop don´t answer or slow. :-)

Thanks.. ??? I think...

Regards.

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