many customers complaining of credit card declined

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11 years 5 months ago #138976

-- magtacticalsystems.com
-- HHikaShop Business: 2.2.3
-- Joomla! 2.5.11

-- Error-message(debug-mod must be tuned on) -- : credit card declined

Many customers on our website are getting credit card declined errors. Recently I updated hikashop to latest version. Dont know what is going one, but had many issues since i starting using this component. It seems, once one problem is fixed another one arises. Please advise.

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11 years 5 months ago #138982

That error comes from your payment gateway, not HikaShop. There is nothing we can do to avoid it and you would have the same errors with another ecommerce solution.

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11 years 5 months ago #138985

I am using uasepay plugin and network solutions merchant account. which one do you suggest i contact? Thanks for help.

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11 years 4 months ago #139032

Hi,

I suggest to contact network solutions.

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