Checkout doesn´t work and can´t configure

  • Posts: 33
  • Thank you received: 0
11 years 4 months ago #140534

-- url of the page with the problem -- : velacell.de
-- HikaShop version -- : business 2.2.3
-- Joomla version -- : 3.2
-- PHP version -- : 5.5
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : Error_message
SQL=SELECT * FROM bms6k_acymailing_config

Call stack
# Function Location
1 JApplicationCms->execute() /mnt/webl/e3/07/52939307/htdocs/index.php:40
2 JApplicationSite->doExecute() /mnt/webl/e3/07/52939307/htdocs/libraries/cms/application/cms.php:264
3 JApplicationSite->dispatch() /mnt/webl/e3/07/52939307/htdocs/libraries/cms/application/site.php:208
4 JComponentHelper::renderComponent() /mnt/webl/e3/07/52939307/htdocs/libraries/cms/application/site.php:178
5 JComponentHelper::executeComponent() /mnt/webl/e3/07/52939307/htdocs/libraries/cms/component/helper.php:331
6 require_once() /mnt/webl/e3/07/52939307/htdocs/libraries/cms/component/helper.php:351
7 hikashopController->execute() /mnt/webl/e3/07/52939307/htdocs/components/com_hikashop/hikashop.php:77
8 JControllerLegacy->execute() /mnt/webl/e3/07/52939307/htdocs/administrator/components/com_hikashop/helpers/helper.php:1310
9 checkoutController->step() /mnt/webl/e3/07/52939307/htdocs/libraries/legacy/controller/legacy.php:722
10 checkoutController->after_confirm() /mnt/webl/e3/07/52939307/htdocs/components/com_hikashop/controllers/checkout.php:337
11 hikashopOrderClass->save() /mnt/webl/e3/07/52939307/htdocs/components/com_hikashop/controllers/checkout.php:1561
12 JEventDispatcher->trigger() /mnt/webl/e3/07/52939307/htdocs/administrator/components/com_hikashop/classes/order.php:320
13 JEvent->update() /mnt/webl/e3/07/52939307/htdocs/libraries/joomla/event/dispatcher.php:162
14 call_user_func_array() /mnt/webl/e3/07/52939307/htdocs/libraries/joomla/event/event.php:71
15 plgHikashopAcymailing->onAfterOrderCreate()
16 plgHikashopAcymailing->onAfterOrderUpdate() /mnt/webl/e3/07/52939307/htdocs/plugins/hikashop/acymailing/acymailing.php:27
17 include_once() /mnt/webl/e3/07/52939307/htdocs/plugins/hikashop/acymailing/acymailing.php:42
18 acymailing_config() /mnt/webl/e3/07/52939307/htdocs/administrator/components/com_acymailing/helpers/helper.php:716
19 cpanelClass->load() /mnt/webl/e3/07/52939307/htdocs/administrator/components/com_acymailing/helpers/helper.php:343
20 JDatabaseDriver->loadObjectList() /mnt/webl/e3/07/52939307/htdocs/administrator/components/com_acymailing/classes/cpanel.php:17
21 JDatabaseDriverMysql->execute() /mnt/webl/e3/07/52939307/htdocs/libraries/joomla/database/driver.php:1281



I am searching how to solve that already since days.

After I added products to the cart I can choose shipping and paying method. When I click then on buy - the error occures.
Thought it might be the configuration of the checkout but that I don´t have....my last point is advanced settings (sorry for my bad englisch)
Another weired thing is that when I click in the cart on order I see on top - shipping and paying method is not chosen and under that the login or register window(pic 2)... the message should be usually not there, huh? (Customers have to be registered to buy something)
what is there wrong? ... Can someone help, please?

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 26251
  • Thank you received: 4040
  • MODERATOR
11 years 4 months ago #140536

Hi,

Please unpublish the plugin "HikaShop Acymailing".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 33
  • Thank you received: 0
11 years 4 months ago #140539

thank you so much! It works - was the acymailing filter plug that had to be unpublished :lol:

Could you also help me with the other little problem - the message that stands there where it shouldn´t (picture is added)

Just a text with you have to be registered to order would be nice.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
11 years 4 months ago #140556

Hi,
Can you give us the translation of this message and also show me some screenshots of how did you configured your checkout workflow through the page "Hikashop->System->Configuration->Checkout" ?
Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 33
  • Thank you received: 0
11 years 4 months ago #140610

The message says:
Please configure your paying method
No paying methods found!
No shipping method found!

thanks :)

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 83933
  • Thank you received: 13588
  • MODERATOR
11 years 4 months ago #140626

These messages appear because you need to configure your shipping/payment methods via the menu System>Shipping/Payment methods.
Right now, the system doesn't find any (or any configured properly) and thus display these messages.

Please Log in or Create an account to join the conversation.

  • Posts: 33
  • Thank you received: 0
11 years 4 months ago #140639

then there must be something wrong with the configuration?... Cause I configured both - when I ignore the message and just log in I can choose also both and it is working. It´s just, that this message comes before I am even logged in to order. (every customer should be registered or logged in to buy a product)

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
11 years 4 months ago #140663

Hi,
And if you configure your checkout workflow like this ?


STEP 1
Login
Address
STEP 2
Address
Shipping
Payment
Coupon
Cart
Status
Fields

Please Log in or Create an account to join the conversation.

  • Posts: 33
  • Thank you received: 0
11 years 4 months ago #140667

login_address,address_shipping_payment_coupon_cart_status_fields,end
that is, what I wrote now - is it ok if I let the "end" in?
the result is a bit better but it still shows that:
please configure your paying method
no paying method found


so the shipping message is gone - thanks for that already :)

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
11 years 4 months ago #140678

Ok, so can you show me some screenshots of how did you configured you payment methods through "Hikashop->System->Payment methods" ?

Last edit: 11 years 4 months ago by Mohamed Thelji.

Please Log in or Create an account to join the conversation.

  • Posts: 33
  • Thank you received: 0
11 years 4 months ago #141185

Hi,
I forgot to set the min weight in the paying methods - I did now and it works fine.

thanks
regards

Please Log in or Create an account to join the conversation.

Time to create page: 0.087 seconds
Powered by Kunena Forum