Small Cart Module Does not X out

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  • Hikashop Business
11 years 4 months ago #141910

Hi,

I am using the module that shows cart contents. I have business edition.

However, if I select an item and then change my mind and want to delete it, clicking the x or putting it to 0 does not remove it.

Then I decide to click proceed to check out in the cart contents and then it says cart is empty but the product still says it is there.

Now I added a new product and click on the popup 'go to checkout' but it just refreshes the page and says cart is empty. However, there is now a bunch of items in the cart box but it wont let me buy them.

Charles

Last edit: 11 years 4 months ago by fan4chevy.

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11 years 4 months ago #141993

Hi,

This sounds typical of when some caching is activated on your website and thus it still displays the old elements even though the action has been processed.
So it's likely that the delete icon works, just that you don't see the cart updated because of the cache.
Turn off all the caching on your website and try again and that should help.

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  • Posts: 298
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  • Hikashop Business
11 years 4 months ago #141998

That is what I was thinking. However, I have Joomla and cache is off.

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11 years 4 months ago #142031

Make sure that the system cache plugin of Joomla is also off, that if your template has some caching capability, that it is off, and if you use a CDN, deactivate it.

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