VAT not showing on checkout

-- url of the page with the problem -- : www.giftprint.nl/webshopsoud/index.php/b...d-bestellen/checkout
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.5
-- PHP version -- : 5.3.3-7
-- Browser(s) name and version -- : Firefox 26.0
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,

I upgraded (finaly) to Hikashop 2.2.3 (from 2.1.1). There were several things to adjust and many are solved, but there is one left. The tax is not showing on the checkout page. This wordked fine for years in Hikashop 2.1.1 (and before). I've tried everything, made a complete new taxcategory, zone, rate. It's just not showing up in the checkout. The productpage shows the price with tax, but once in the checkout the tax doesn't show anymore. (The url provided is a not used url for testingpurposes).

Best Regards,
Michel Pouli.

Hi Nicolas,

No I truncated all the modificated files, but the tax isn't showing and there's also strange behavior of my custom fields. Some modules on the left side are also corrupted.

Michel

Hi,
It seems like you still have some modifications through the cart file of the checkout view of your front-end template, can your revert these changes by using the "trash" icon through the page "Hikashop->Display->Views" ?
Thanks.

Hi Mohamed,

That was the first thing I did, didn't work.

Michel

Ok, and can you :
- edit the file : "components\com_hikashop\views\checkout\tmpl\cart.php"
- change this line :

if(empty($row->$namekey) && !strlen($row->$namekey)) continue;

if(empty($row->$namekey) || !strlen($row->$namekey)) continue;

Ok, changed that. Seems to solve the strange behavior of the custom fields. Still, the tax is not showing.

Hi there,

Could you try to update to the last version available (2.3.0)?
Make sure you don't have any customization on any checkout file to make sure you can retrieve the tax.
And you can also check your configuration to make sure the tax is displayed.

Hi,

I discovered that the tax is not showing on some products. On others it does. For example article ID 742

Michel

Hi Nicolas,

They are. It's already working fine for years in Hikashop 2.0.

I can understand your argumentation, I agree. Still there's only one tax category (europe) wich I use for all the products. here are the screenshots. I searched for a reason, but can't find any.

Michel

Hi Nicolas,

I've upgraded to joomla 3.2.3. I've updated the database with a massaction and assigned the taxcat. to all the products/variants. The problem is still the same.

Michel.

Hi Nicolas

I've sended a p.m.

Michel

please give me your IP, so I can add it tot my whitelist

Michel