Always Select Payment Method/Select Shipping

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11 years 3 months ago #143109


-- url of the page with the problem -- : www.atomicspices.com/webshop/checkout
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.4.11
-- Browser(s) name and version -- : 32.0.1700.107 m
-- Error-message(debug-mod must be tuned on) -- : Error_message

Customers cannot complete checkout. Get caught in an endless loop of "select billing address" --> next --> "select payment method" --> next --> "select billing method" --> next --> "select payment method"--> ... etc...

Never ending loop.

Just upgraded. Previously used to work just fine before I changed to "guest" registration

How can I get them through checkout procedure?

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Last edit: 11 years 3 months ago by caroltt.

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11 years 3 months ago #143140

Hi,

I'm not getting a loop on your checkout. I just did a test and I got to the paypal payment page.
It's a bit strange though to have the login view on a second step all alone. Even more so that you need to be logged in to go to the second step and thus the second step just displays the "finish" button.
I would also recommend to turn back on the "auto submit" option of the checkout tab of the configuration so that the payment and shipping methods selection is a bit easier for the user based on how you configured your checkout.

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