Login/Registration switcher not working

-- url of the page with the problem -- : www.kollabria.com/index.php/sharepoint-t...e-selection/checkout
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2.2
-- PHP version -- : 5.5.3
-- Browser(s) name and version -- : Safari 7.0.1
-- Error-message(debug-mod must be tuned on) -- : Error_message - No Error

Hi,

I'm trying to figure out why the Login/Registration switcher is not working. I have it enabled on my site, but it appears to not do anything. I have tested this on Safari, and Firefox (27.0.1) and no joy. Do I need a certain plugin, or feature enabled?

Is there any way to test why this isn't working?

Be kind, I'm new at this stuff.

Thanks

Hi there,

I browsed your site a bit but couldn't find any product to buy.
The login switcher is only displayed during the checkout if you are not logged yet which means you need product and you need to make sure the login step is in the checkout workflow (System>Configuration>Checkout).

Hi,

Perhaps you did not see the link in the previous posting.

Here it is again:
www.kollabria.com/index.php/sharepoint-t...e-selection/checkout

Regards

That's the link I tried but the cart is empty when i use it.
That's why i need a link to one of your product

That is a product. It's a training course. That is what you are registering for through Hikashop.

If you wish to go one step back in the process you can go here:
www.kollabria.com/index.php/sharepoint-t...and-course-selection

Thanks

That's what I was looking for .
So I got the issue on your site but I can't reproduce it on our end.
Could you try with another template see if it's the source of the problem?
You also have some JS error so maybe something else on your website is causing this issue.

I changed the template for that page to be Beez5 figuring I'd go very basic, and it still does not work.

I have not seen and JS error. What was it?

Hi,
Can you give me a temporary access to your back-end through a private message, so that I can directly test it and try to understand from where the problem is coming from ?
Thanks.

Hi,

As Eliot said, you have a Javascript error which seems to be caused by another component/plugin.

Thanks to try to disable the other plugins/components to see if that error disappear and if the registration switch work fine again.
You can see the error thanks to your browser console. (F12)