shipping method not showing

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Latest versions

On my website is not showing shipping methods and warning messages also not displayed, when I was seven x 2 couriers (manual) added. Surely blessing that same courier, but in different regions. Why seven? For different shipping price. When was one courier, everything was good.
It was intended that if a consumer enters his postcode, then automaticly appears a courier who delivers in that region.
And if order above €100 or €120 (differen / region), no courier appears. Because the delivery is free.

I've read documentation and checked everything. It turns out all right, but still no method and no warnings.

Vero

Hi,
I didn't fully understood your issue, so can your give me more information about it, through some screenshots for example ?
Also, note that regarding the fact that you don't have any error message is probably coming from your template. So you'll find the solution there :

HikaShop uses the core Joomla messaging system to display messages on your website so if you don't see any message when you don't enter correct information during the checkout process, that's probably because your Joomla template does not contain the tag to display Joomla messages: <jdoc:include type="message" />

I wrote that I've read documentation and everything is as it should be. This tag always was where it should be. And I wrote, that all was perfect before adding more schipping methodes.

Hi,
Sorry for the late reply, Are you sure that :
1. The shipping address that you are using through the address step of your checkout workflow is included through one of your shipping methods "zone" option restriction ?
2. The total weight and price of you order is also included through the price and weight range restriction of your shipping methods ?

If not, you should change the way you configured your shipping methods.

I will try to explain.

choice1: A (across the country delivers the next day).
choice2: B (it can be delivered by courier Y the same day in one part of the country (in the postcodes around my address +/- 50km). Not free up to order amount €120 and free delivered above €120.

I added 7 new shipping zones, because all these postcodes are not connected (It can be added only lowest and highest) and I divided them into groups. For example: 1010-1030, 1101-1125, ...

Also I have added shipping methods: 1 for A and 7 for B.
But the buyer have to see only 2 (A and one of B, not all 7 ) if his address is in one of these groups and only one (A) if his address is not in these groups. And

How have I it configure?

Vero

Hi,
The choice 1 will be easy to configure, you'll just have to use 1 shipping method, but regarding the choice 2 the solution will probably be to :
1. Creating a shipping zone :
- Create a new shipping zone through "Hikashop->System->Zones->'NEW'"
- Save one time
- Adding all your sub-zone which are +/- 50km arround your address in this shipping zone

2. Create 2 shipping method which are using the shipping zone that you have created :
- 1 for orders with a price between 0-120€
- 1 for orders above 120€

I did, but still appears only choice A and no choice B.

The only reason choice B won't show is that your customer didn't set a shipping address included in the "zone" restriction of your shipping plugin, so you should probably check your shipping address .

I found the mistake I did. Just not new zone have to create, but a new subzone and subsubzones.

Thanks, Vero

I found the mistake I did. Just not new zone have to create, but a new subzone and subsubzones.

Thanks, Vero

Ok, thanks for your feedback .