Transaction was decline Messages

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11 years 3 months ago #146028

Hello ,

when a transaction is denied and the user getting the message "Transaction was Declined" below that message is still gets the message "Thank you for your purchase" as you can see from the attachment.



how we can avoid that ? to dont show the thank you message when the transaction was declined

thank you

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11 years 3 months ago #146050

Hi,
Ok so I just saw your screenshot, we'll continue through that thread :

Can you tell me what was the payment method that you were using and how did you exactly done to have that issue ?

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