T&C not displayed, always staying on same step

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11 years 2 months ago #148066

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2.3
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : different ones
-- Error-message(debug-mod must be tuned on) -- : Error_message


Hi,

during the checkout process (which is working), the T&C's cannot be displayed.
It's browser and template independent.
The link which is assigned to the text is http://xxxx/index.php/warenkorb/checkout/task-step/step-3#
so always the same page as the process is currently on.

Many thanks for a hint!

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11 years 2 months ago #148089

Hi,

I do not understand anything at your problem.
Please provide more details.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 2 months ago #148148

Hi Jerome,

the problem is simple - there is a checkbox on the checkout to "accept t&c's" and the link to READ THEM.
If you click on the link to READ THEM, then nothing happens!! In earlier versions of Hikashop, there was the popup displaying the document!

you can test it here: goo.gl/DnrmSL

just buy a product, the shop is still in test phase.

During checkout you will see!

Regards
Torsten

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11 years 2 months ago #148149

Hi,

With a link to your store it is much better !
You are using the "bootstrap" popup but it looks like your website does not handle it correctly, you have a javascript error when loading the page.
Please change the popup mode in your HikaShop configuration in order to use the "mootools" one.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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