Keeping the address entry simple

Hello, I'm new to Hikashop (a client has requested it) and am really stuggling to create a good user experiering for customer.

I want a no-login experience for customers. The big issue is with the address entry on the checkout.

I just want a simple form for billing and shipping address. It's not at all obvious that the user has to press the tick icon to 'add' the address. It doesn't even make sense to 'add' the address when the user is not creating an account.

Even worse is that if the user clicks the obvious next/finish button, thier address entry is deleted so they have to enter it all again. As well as this, if the user 'adds' the address and then presses the trash can, they are prompted to log in, when they dont have a user account?!?!

It's REALLY frustrating to use the way I have it. How can this feature be disabled? Am I missing something?

Thanks in advance.

Hi,

Thanks to enable the option "Ask address on registration".
Do you have the latest version of HikaShop ? the 2.3.0 ?

I just tried on my end and the customer has a form to set his address, then can add a shipping address (by clicking on "add" no option to display a form directly currently), then he can too delete his addresses without having to login.

Thanks Xavier. Yes, I'm on 2.3.0.

I've disabled the address on the cart page as it seems very counter-intuitive. I really want a traditional checkout flow;

Basket + Coupon + Shipping method > Address + Shipping Address > Payment gateway.

Is not not possible to disable all this 'click the tick before pressing next' on the address entry screen sillyness? It really doesn't make sense. It confused me so will doubtless confuse users...

Ahhh, that's much nicer - thank you!

Yes, please do look at the UX for this in a future update:-)

Also, for a non-registered flow, once the email address has been added, there is no way to go back and amend it. Is that right?

Also, would you mind telling me how to style this form.... I have tried the following in my template custom.css (which other hikashop overrides work from, but no success.

.contentpane #hikashop_address_form_span_iframe .key {
font-family: OpenSans,Helvetica,sans-serif !important;
}

Thank, Nick