checkout process does not complete

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11 years 1 month ago #151816

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 2.5.19
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,
The check out process does not complete giving me the message CREATE OR SELECT ADDRESS.
All other messages such as Please choose Payment method etc, appear in a pop up except this one that is a red letter text
Please note that I have completed Address, State etc
I Have tried with all those fields as Not required and I still have the same problem.
Here is my configuration :
checkout work flow = login_address_shipping_payment_coupon_cart_status_fields_confirm,end
Display method for registration = All in one page - Guest

Any advise ? (you still have back end access to my site)

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11 years 1 month ago #151872

I see you have successfully checked out but I have still the same problem

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11 years 1 month ago #152087

Ok,
Are you using the address form submit button when you're adding a new address or are you directly using the "complete order" button before submitting your new address ?

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11 years 1 month ago #152092

I use the button that appears at the very end of the form
Please note that as the site is under contrsuction my name is allready shown at the form. The adress is then empty, I fill it and I have the problem that I described

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11 years 1 month ago #152126

Ok,
So can you add you new address, submit your address by using that button :



and finally complete your order ?
Thanks.

Attachments:

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11 years 1 month ago #152128

That worked !! but it is not that obvious for the visitors. I must add some instructions or use a rollover image to show that one must to press the tick button
Thanks for your time
If you have any other idea , mostly welcome

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11 years 1 month ago #152139

Note that you can also use the "Address selector" option through "Hikashop->System->Configuration->Checkout"

The following user(s) said Thank You: villykou

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10 years 11 months ago #159746

I have a problem now that the site is online but I finaly opened a new post #159860

Last edit: 10 years 11 months ago by villykou.

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